Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Global System Integrator Business Development Manager (Tektronix)

Company: Ralliant

Location: USA

Posted Dec 09, 2025

The text outlines job responsibilities involving ecosystem development, strategic relationships, market analysis, and qualifications. It emphasizes skills in business development, industry expertise, and cross-functional collaboration to drive revenue and customer solutions.

Integrated Marketing Strategist

Company: Figma

Location: USA

Posted Dec 09, 2025

Figma seeks an Integrated Marketing Strategist to enhance brand storytelling across global channels. The role involves aligning MarCom with Product Marketing, ensuring consistent and impactful brand launches. Candidates should have 10+ years of experience in marketing communications and cross-functional collaboration skills. Figma offers competitive compensation, equity, and benefits.

Technical Program Manager (L5) - Security M&A

Company: Netflix

Location: USA

Posted Dec 09, 2025

Netflix seeks a Technical Program Manager for security initiatives, emphasizing cross-functional collaboration, security roadmaps, and comprehensive benefits. The role involves ensuring secure integrations and advancing security maturity.

Principal Software Engineer - Infra

Company: Reddit

Location: USA

Posted Dec 09, 2025

Reddit seeks a backend engineer to build and maintain their compute infrastructure, offering competitive benefits and career growth opportunities.

Web Designer

Company: Outliant

Location: Anywhere

Posted Dec 09, 2025

Ignite Visibility is a leading digital marketing agency known for innovation and impactful results. They seek a Senior Web Designer to create seamless user experiences, with a focus on brand consistency and strategic design. The role offers growth, collaboration, and a supportive environment.

Sr. Product Manager - Communications

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial tech company using AI to improve distressed borrowers' experiences. They seek a Senior Product Manager to build a B2B2C platform, emphasizing personalization, compliance, and inclusivity.

Engineering Manager - Core Services

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes crypto adoption through a mission-focused team and innovative products. The company emphasizes security, education, and global financial inclusion while seeking experienced engineers for backend development roles.

Senior Financial Analyst

Company: MissionWired

Location: USA

Posted Dec 09, 2025

MissionWired focuses on empowering nonprofits and social change organizations through innovative fundraising strategies, achieving significant impact with over $45 billion in donations. The company emphasizes mission-driven work, diversity, and inclusion, while seeking a Senior Analyst to strengthen financial operations and support strategic growth in a high-growth environment.

Demand Marketing Manager II

Company: Daxko

Location: USA

Posted Dec 09, 2025

Daxko promotes wellness and offers a demanding marketing role with growth opportunities and competitive benefits. The job emphasizes ownership, strategic planning, and collaboration while highlighting flexible work arrangements and comprehensive employee perks.

Senior Executive Business Administrator - CPMO

Company: GitLab

Location: USA

Posted Dec 09, 2025

This job description outlines the role of a Senior Executive Business Administrator at GitLab, detailing responsibilities such as supporting senior leadership, managing calendars and travel logistics, coordinating cross-functional teams, and utilizing AI tools to streamline workflows. It emphasizes collaboration, organizational skills, and proficiency with digital platforms.

Senior Account Executive, Mid-Market

Company: Cobalt

Location: USA

Posted Dec 09, 2025

Cobalt promotes its mission of empowering organizations through offensive security testing, highlights job opportunities for a Senior Account Executive, and emphasizes competitive compensation, equity, and a diverse workplace. The role involves managing the sales cycle, building relationships, and contributing to customer success within a supportive team environment.

Payments Operations Specialist

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial software company focused on improving customer experiences for distressed borrowers through machine learning. The Payment Operations Specialist role involves managing payment infrastructure, ensuring compliance, and optimizing processes. The job requires expertise in payment methodologies and offers a competitive salary range. The company emphasizes diversity and inclusion in its hiring practices.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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