Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

HR Specialist

Company: G-P

Location: Italy

Posted Dec 23, 2025

This job description outlines an HR Specialist role in the Employer of Record industry, focusing on global expansion, workforce management, and compliance in Switzerland and France. The position requires 5+ years of HR experience, fluency in French and English, expertise in Swiss labor laws, and proficiency with HRIS tools.

Product Compliance Manager

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a product compliance expert to ensure regulatory compliance while driving innovation. The role offers growth opportunities in a fast-paced environment with cross-functional collaboration, emphasizing compliance by design and industry advancement.

Senior Data Engineer (Python/ML)

Company: Finalsite

Location: Poland

Posted Dec 23, 2025

Finalsite, a global education tech company, seeks a Senior Data Engineer with expertise in data pipelines and cloud infrastructure. The role requires remote work in Poland with specific core hours and qualifications.

Growth Marketer

Company: BitMEX

Location: Remote - Europe

Posted Dec 23, 2025

BitMEX is a leading crypto derivatives exchange known for its security, innovative products like Perpetual Swaps, and transparency through Proof of Reserves. It offers extensive trading options and maintains strong community engagement via multiple platforms.

Software Developer – Network Protocols

Company: LabN Consulting, L.L.C.

Location: USA

Posted Dec 23, 2025

This job posting seeks a Mid-Senior Level Software Developer with expertise in network protocol development, offering remote/hybrid work flexibility in Washington DC. Required qualifications include 5+ years of experience in network protocols, knowledge of IP routing protocols, and proficiency in C/C++/Rust. Benefits include competitive salary, health insurance, retirement plans, PTO, and professional development opportunities. The role emphasizes collaboration in advanced networking systems engineering.

Commercial Counsel - Crypto

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Commercial Counsel to support their Stablecoin & Crypto team, focusing on legal and commercial negotiations, product launches, and infrastructure scaling. The role emphasizes collaboration across teams, compliance, and innovation in fintech and cryptocurrency spaces. Requirements include legal expertise, problem-solving skills, and experience with AI tools.

Senior Software Engineer

Company: Mozilla

Location: Remote

Posted Dec 23, 2025

Mozilla's mission to improve the internet through open-source projects and innovation. They seek a Senior Software Engineer to enhance AMO, offering competitive benefits and a collaborative environment.

Account Executive

Company: OpenTable

Location: UK

Posted Dec 23, 2025

This job description highlights the role of an Account Executive at OpenTable, focusing on sales and client relations. The position offers career growth, comprehensive training, and a dynamic work environment with benefits like health insurance and flexible hours.

Principal Compliance Analyst

Company: HubSpot

Location: USA

Posted Dec 23, 2025

This job posting highlights a critical role in embedding compliance into software development processes, collaborating with cross-functional teams to automate compliance efforts, and driving continuous improvement in security and governance practices. The position emphasizes technical leadership, strategic impact, and alignment with global compliance standards.

Growth Marketer

Company: BitMEX

Location: Remote - Europe

Posted Dec 23, 2025

BitMEX is a leading crypto derivatives exchange known for its security, innovative products like perpetual swaps, and transparency initiatives. The platform offers extensive trading options and emphasizes reliability through onchain proof mechanisms.

Automotive Strategy Consultant

Company: Kaizen Analytix

Location: USA

Posted Dec 23, 2025

This job posting seeks an experienced Automotive Strategy Consultant with 8+ years of automotive industry expertise. The role involves strategic initiatives, market research, and collaboration with clients to address industry challenges. Qualifications include analytical skills, cross-functional teamwork, and a bachelor's degree in relevant fields.

Relationship Manager

Company: Xapo Bank

Location: Middle East

Posted Dec 23, 2025

The text describes a Relationship Manager role at Xapo Bank, outlining responsibilities such as managing institutional/retail accounts, client relationship building, achieving revenue targets, and compliance. It emphasizes skills like fluency in English/Arabic, banking experience, and crypto knowledge, while highlighting the importance of regional networking and adherence to company values.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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