Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Data Engineer - Data Integration Intern

Company: IBM

Location: Giza, EG

Posted Dec 23, 2025

IBM Consulting offers a career focused on long-term client relationships and innovation, with opportunities to work on hybrid cloud and AI projects. The role involves data engineering tasks, requiring skills in data pipelines, SQL, and cloud platforms, while emphasizing collaboration and professional growth.

AI Architect

Company: IBM

Location: New York, US

Posted Dec 23, 2025

The text promotes IBM Consulting as a career opportunity emphasizing innovation, collaboration, and growth. It outlines roles requiring expertise in cloud architecture, data engineering, and AI, while highlighting the company's focus on client impact and professional development.

Designer-User Experience Design

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

The role involves working on client projects to drive innovation and collaboration, requiring design expertise and teamwork. It emphasizes professional growth, creative problem-solving, and contributing to market outcomes through guided contributions. The position highlights opportunities for skill development, mentorship, and impactful work across diverse sectors.

Automation QA Developer (Maternity cover)

Company: IBM

Location: Sofia, BG

Posted Dec 23, 2025

This job opportunity involves QA testing, automation, and modernization efforts with collaboration across teams. The role focuses on improving processes, supporting growth, and contributing to long-term product development.

Business Transformation Consultant - Customer & Commerce Center of Competence (CoC)

Company: IBM

Location: London, GB

Posted Dec 23, 2025

This text describes a job posting for a Customer & Commerce Business Transformation Consultant at IBM Consulting. It outlines the role's responsibilities, required education (Bachelors Degree), preferred qualifications, and expertise in customer commerce transformation, digital transformation, and global team collaboration.

Systems Support Apprentice

Company: IBM

Location: Austin, US

Posted Dec 23, 2025

The IBM apprenticeship program offers opportunities to learn, collaborate with mentors, and gain skills for full-time roles, emphasizing growth and problem-solving.

Back-End Software Developer

Company: IBM

Location: LOWELL, US

Posted Dec 23, 2025

The text describes a Software Developer role at IBM Corporation with responsibilities including backend development, agile practices, automated testing, and microservices architecture. It outlines required qualifications such as a Bachelor's degree in Computer Science and experience with Java, Docker, Kubernetes, and other tools. The position offers a salary range of $178,131 to $190,000 per year with telecommuting options.

Technology Sales Leader - Government

Company: IBM

Location: Gurgaon, IN

Posted Dec 23, 2025

This text describes a Technology Sales Leader role at IBM, emphasizing collaboration, innovation, and career growth opportunities. It highlights responsibilities such as driving technology strategy, client engagement, and sales execution, while showcasing IBM's commitment to digital transformation and making a global impact.

Package Specialist-SAP HANA SCM MM

Company: IBM

Location: Kolkata, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting involving technical expertise in SAP implementations, project leadership, and collaboration with clients. It requires a bachelor's degree, SAP functional experience, and skills in configuration, testing, and system solutions.

Application Developer-ServiceNow

Company: IBM

Location: Gurgaon, IN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, strategic partnerships, and opportunities for professional growth through technology development and stakeholder engagement.

Data Engineer DBT

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The job description highlights opportunities to innovate, collaborate on complex projects, and work with cutting-edge technologies like DBT and Snowflake. It emphasizes problem-solving, data engineering expertise, and contributing to impactful solutions in a dynamic environment.

AWS Cloud Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 23, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture with benefits like training programs, flexible work arrangements, and career development. It highlights collaboration on impactful projects and a commitment to diversity and work-life balance.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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