Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is a patient-centered clinical-stage biopharmaceutical company developing cell therapies for autoimmune diseases. They seek an Executive Director for Patient Advocacy to lead strategic relationships with patient organizations, drive awareness, and shape patient-centric policies. The role involves cross-functional collaboration, community engagement, and compliance with regulations, with a competitive salary range of $275K-$300K.

Manager - Account Management

Company: Sanity

Location: UK

Posted Dec 23, 2025

Sanity.io is seeking a Manager Account Management to lead a high-performing team, drive customer growth, and collaborate with cross-functional teams. The role involves strategic account planning, operational rigor, and fostering a culture of excellence. The company emphasizes innovation, customer obsession, and a diverse, inclusive culture with significant funding and growth opportunities.

Medical Affairs Writer Contract

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics seeks a Medical Affairs Writer to develop scientific publications and communications for cell therapy innovations. The role requires expertise in medical writing, collaboration with cross-functional teams, and compliance with publication standards. Applicants must mention 'BLESSING' and the tag RMTQyLjE4MC4zMS4xMjE=.

SEC Reporting Manager

Company: HighLevel

Location: United States

Posted Dec 23, 2025

HighLevel seeks an SEC Reporting Manager to handle public company filings, with expertise in GAAP and SEC regulations. The role involves process improvements and collaboration across teams. Apply with 'ENDORSING' and the tag.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

The text promotes Elite's automation platform as a trusted solution for law firms, highlighting its cloud-native SaaS capabilities and benefits like improved financial operations. It also outlines a Senior Director role focused on cloud support and SaaS readiness, emphasizing strategic leadership and cross-functional collaboration.

Sr. CRM Analyst

Company: Welltech

Location: Spain,Cyprus,Poland

Posted Dec 23, 2025

Welltech promotes wellness globally with innovative products and a mission to empower users. They seek a Senior CRM Analyst to drive retention strategies, offering a culture of growth and impact.

Executive Director Patient Advocacy

Company: Kyverna Therapeutics

Location: Remote

Posted Dec 23, 2025

Kyverna Therapeutics is seeking an Executive Director for Patient Advocacy to lead initiatives in autoimmune disease treatment. The role involves building relationships with patient organizations, advancing clinical strategies, and promoting patient-centric policies. The position offers remote work with travel and a competitive salary range of $275K-$300K.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.

Vice President Commercial & Channel Sales

Company: DNSFilter

Location: Remote

Posted Dec 23, 2025

DNSFilter emphasizes customer protection and innovation, seeking a VP to drive growth through sales leadership and channel strategy, fostering a culture of accountability and performance.

Associate Medical Writer

Company: Precision AQ

Location: Remote, United States

Posted Dec 23, 2025

This job description outlines the responsibilities of an Associate Medical Writer, including supporting clinical services teams, developing medically accurate content, conducting literature reviews, and adhering to company guidelines. The role requires collaboration with stakeholders and compliance with regulatory standards.

Principal Software Development Engineer - Maps

Company: Mapbox

Location: USA

Posted Dec 23, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.

Junior Account Manager

Company: Unlimited Technology

Location: Remote

Posted Dec 23, 2025

Unlimited Technology emphasizes core values and innovation, offering rewarding careers with cutting-edge technology. They seek a Sales Account Manager to drive growth and customer satisfaction through strategic sales and account management.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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