Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Full Stack Developer - Java and DevOps

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights opportunities to shape technological innovation at IBM, focusing on Java development, Kubernetes operations, and observability strategies. It emphasizes growth, collaboration, and expertise in cutting-edge cloud-native solutions with clear career advancement potential.

Solution Architect

Company: IBM

Location: Houston, US

Posted Dec 23, 2025

This text describes a senior technical role at IBM emphasizing leadership in innovation, problem-solving, and strategic decision-making. It outlines responsibilities such as defining system architectures, driving organizational change, and collaborating on AI solutions. The role requires advanced technical skills in AI/ML, strong communication abilities, and experience with cloud platforms.

Production Operator

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 23, 2025

The text describes IBM's Infrastructure & Technology division, highlighting their role in critical systems and solutions. It outlines a Production Operator's responsibilities, required skills, and the company's supportive culture emphasizing innovation and career growth.

HR Advisor with German

Company: IBM

Location: BUDAPEST, HU

Posted Dec 23, 2025

This text describes a HR Advisor role at IBM Consulting, emphasizing collaboration, client relationships, and career growth opportunities. It outlines responsibilities like handling HR inquiries, resolving issues, and supporting client needs through teamwork and technology. The role requires strong communication skills in German and English, adaptability, and a focus on client satisfaction.

Business Transformation Consultant-Supply Chain Planning

Company: IBM

Location: Kolkata, IN

Posted Dec 23, 2025

This text promotes an IBM Consulting career emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It highlights opportunities for professional growth, technical expertise, and impactful project delivery across industries.

Senior Network Engineer - SDWAN

Company: IBM

Location: HORTOLANDIA, BR

Posted Dec 23, 2025

IBM Finance & Operations drives efficiency and innovation. The role involves network design, security, and collaboration with global teams. Required skills include SDWAN, BGP, and automation. IBM offers career growth and a dynamic environment.

IBM Internship SAP Success Factors

Company: IBM

Location: Bucharest, RO

Posted Dec 23, 2025

IBM Consulting offers career growth through client collaboration and innovation. The SAP SuccessFactors internship provides hands-on experience in HR systems and cloud applications, emphasizing skills development and teamwork.

Junior Mainframe z/OS Technical Specialist

Company: IBM

Location: Petach Tikva, IL

Posted Dec 23, 2025

This job description outlines a zOS specialist role involving maintenance of mainframe systems, collaboration with teams, and technical expertise in IBM environments. It lists required skills, preferred qualifications, and responsibilities related to system operations and infrastructure support.

Data Scientist (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This text promotes a career in IBM Consulting, emphasizing global collaboration, innovation in hybrid cloud and AI, and opportunities for professional growth. It highlights the role of a Data Scientist in solving complex problems using advanced tools and technologies, along with required skills in mathematics, programming, and cloud platforms.

PROCESS DELIVERY SPECIALIST-LEAD TO CASH

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focusing on long-term client relationships, digital transformation, and professional growth opportunities. It highlights collaboration with global clients, strategic technology platforms, and a culture of innovation and learning.

Storage Developer

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

The text highlights IBM's role in infrastructure innovation, emphasizing collaboration, growth-oriented culture, and technical expertise requirements for a Storage Security Developer position. It showcases opportunities for career development and emphasizes the importance of problem-solving skills in a dynamic technological environment.

Java Senior Software Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job posting seeks a Senior Software Engineer with expertise in Kubernetes, OpenShift, and Quarkus integration for IBM's middleware product portfolio. The role involves leading Kubernetes ecosystem integration, enhancing developer experiences, and collaborating with users to process feedback. Requirements include 3+ years in open source development, Java programming, and cloud technologies like Docker and Kubernetes.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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