Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Cloud Pre-Sales Engineer

Company: Gcore

Location: Poland,Cyprus,Serbia,Lithuania,Georgia

Posted Dec 20, 2025

Gcore is seeking a Cloud PreSales Engineer to contribute to innovative AI and cloud solutions globally. The role involves collaborating with customers and partners, designing solutions, and supporting a team of 550+ professionals. The company emphasizes competitive benefits, flexible work options, and a customer-centric approach.

Senior BI Data Analyst

Company: Docplanner

Location: Poland

Posted Dec 20, 2025

Docplanner empowers patients and doctors with tech, offering a positive work environment, global impact, and diverse opportunities. They prioritize employee well-being and innovation in healthcare solutions.

Regional Sales Director

Company: BlueVoyant

Location: USA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director to lead sales efforts in the US, focusing on small/mid-sized and enterprise clients. The role involves strategic planning, team management, and cybersecurity expertise. BlueVoyant emphasizes innovation, cybersecurity solutions, and equal employment opportunities.

German Language Manager

Company: Canva

Location: Germany

Posted Dec 20, 2025

This job description highlights a Language Manager role at Canvas International Supergroup in Berlin, focusing on localisation and cultural adaptation for German users. The position offers flexibility, entrepreneurial opportunities, and collaboration with global teams. Key responsibilities include content creation, translation management, and cultural guidance. The company emphasizes creativity, growth, and a supportive work environment.

Associate Director - IT Project Manager

Company: Guidehouse

Location: USA

Posted Dec 20, 2025

This job posting describes a senior ServiceNow consultant role with responsibilities including leading IT projects, technical expertise in ServiceNow modules, and managing remote teams. It outlines requirements like 7+ years of experience and a bachelor's degree, along with benefits such as competitive compensation, medical insurance, retirement plans, and professional development opportunities.

Product Owner - International Sales

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost Group is a successful European delivery company with a $5 billion market cap and global operations. The job description highlights a Product Owner role involving project management, cross-department collaboration, and innovation in sales offerings. The company emphasizes career growth, international teamwork, and impactful contributions to users' experiences.

Executive Search Lead - Technology

Company: Canonical

Location: EMEA

Posted Dec 20, 2025

Canonical is a leading open-source software provider with a strong global presence, offering exceptional opportunities in innovative tech fields. The company emphasizes a unique hiring process focused on talent science, diversity, and remote-first collaboration, while promoting a culture of excellence and continuous improvement.

Healthcare Solution Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 20, 2025

Get Well seeks a Healthcare Solution Architect to design secure scalable solutions, collaborate with stakeholders, and align with business processes. The role offers remote work flexibility, competitive compensation, and opportunities for professional growth within a reputable healthcare tech company.

AI Enablement Developer

Company: Gcore

Location: Poland,Cyprus,Georgia,Serbia,Lithuania,Germany

Posted Dec 20, 2025

Gcore seeks an AI Enablement Developer to design infrastructure and software for AI-driven solutions. The role involves building resilient AI agents, integrating platforms, and collaborating with tech partners. Benefits include competitive compensation, flexible work, and global impact.

Senior Product Manager

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost has revolutionised ecommerce parcel delivery in Poland, offering automated parcel machines, pickup points, and contactless delivery options. The job description highlights a Senior Product Manager role focused on developing CRM solutions for Out of Home Points, requiring expertise in Microsoft Dynamics and cross-functional collaboration.

Engineering Manager

Company: Gcore

Location: Poland,Serbia,Lithuania,Cyprus,Luxembourg

Posted Dec 20, 2025

This text promotes Gcore's infrastructure and software solutions for AI, cloud, and security, highlighting opportunities to work on global projects with leading technology partners. It emphasizes competitive benefits, flexible work arrangements, and a culture of innovation and growth.

Tele Sales Manager

Company: Docplanner

Location: Turkey

Posted Dec 20, 2025

Doktortakvimicom Turkey's healthcare platform seeks a sales leader to grow their outbound team, offering competitive benefits and remote work opportunities. The role involves coaching sales teams, generating leads, and improving processes while contributing to health tech innovation.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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