Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Software Engineer - Builds

Company: Vercel

Location: UK,Germany

Posted Dec 20, 2025

This job posting highlights a Software Engineer role at Vercel focused on building scalable CICD systems, collaborating with open-source projects, and offering competitive benefits. It emphasizes remote work flexibility, professional growth opportunities, and a commitment to inclusive hiring practices.

Data Scientist

Company: KoBold Metals

Location: USA

Posted Dec 20, 2025

KoBold leverages AI and advanced sensors for mineral exploration, achieving significant discoveries with less capital. They're hiring a Data Scientist to enhance their exploration tools and drive innovation in critical metal discovery.

Senior Fullstack Engineer I (Golang & React|Typescript)

Company: TrueML

Location: Argentina,Mexico

Posted Dec 20, 2025

TrueML, a mission-driven financial tech company, uses machine learning to enhance customer experiences for distressed borrowers. They seek a Senior Engineer to develop payments infrastructure, collaborate with UX teams, and contribute to innovative solutions. The role offers competitive compensation and a dynamic, inclusive work environment.

Social Media Manager

Company: DataHub

Location: USA

Posted Dec 20, 2025

This job description seeks a strategic Social Media Manager to build DataHubs voice across platforms, drive business impact through content creation and community engagement, and manage analytics while balancing strategic planning with tactical execution. The role emphasizes data-driven decisions, platform optimization, and thought leadership for executives.

GTM Analytics Manager

Company: Lattice

Location: USA

Posted Dec 20, 2025

This job description outlines a GTM Analytics Manager role requiring cross-functional collaboration, data analysis, and strategic insights. Responsibilities include developing metrics, supporting revenue teams, and maintaining GTM tools. Qualifications emphasize quantitative skills, SQL expertise, and SaaS business understanding. The position offers a competitive salary range and comprehensive benefits package.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This role involves modernizing Dropbox's financial infrastructure, collaborating across teams, and driving innovation in scalable systems. The position emphasizes shaping future commerce systems, owning complex projects, and contributing to cloud-native architectures with global impact.

Senior Software Engineer - Data Engineering

Company: Airbnb

Location: USA

Posted Dec 20, 2025

This text describes Airbnb's job opportunities for Senior Data Engineers, highlighting roles in developing data strategies, building tools, and collaborating with cross-functional teams to enhance the Airbnb experience. It emphasizes the impact of the work on product quality and growth, with remote eligibility and inclusion commitments.

Content Enrichment Specialist - Italian

Company: 1021 Creative

Location: UK

Posted Dec 20, 2025

This job description outlines a parttime Italian Content Enrichment Specialist role based in the UK, requiring fluency in English and Italian. Responsibilities include video content review, trend analysis, and client collaboration, with benefits like remote work and flexible hours. The position emphasizes adaptability, communication skills, and cultural awareness in a fastpaced environment.

Staff Backend Engineer - PHP + Go

Company: Hostaway

Location: Europe

Posted Dec 20, 2025

Hostaway offers a remote backend engineer role in Europe with competitive pay, equity, and a dynamic team culture. The position involves integrating with partners and solving scalability issues, requiring expertise in PHP/Go and cloud technologies.

Technical Leader of Natural Language Processing

Company: Kitware

Location: USA

Posted Dec 20, 2025

Kitware is a research and development software provider focused on advancing science and making a positive impact through collaborative innovation. They offer opportunities to work on national security projects, collaborate with top institutions, and enjoy competitive benefits. The company emphasizes employee ownership, flexibility, and a supportive work environment.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: Canada

Posted Dec 20, 2025

This job description highlights opportunities to shape future commerce systems, drive technical innovation, and build scalable backend infrastructure at Dropbox. The role involves collaborating across teams to modernize financial platforms and develop resilient systems for global operations, with competitive compensation ranging from $168,300 to $227,700 CAD.

Senior Full-Stack Engineer (Node.js + React)

Company: Innovecs

Location: Ukraine,Bulgaria,Croatia

Posted Dec 20, 2025

The job posting highlights a Senior FullStack Engineer role at a growing gifting platform, offering competitive compensation, flexible hours, and a positive work culture. It emphasizes the company's innovative digital solutions and employee benefits, creating an appealing opportunity for passionate developers.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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