Technical Expertise Jobs in Atlanta, GA
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Looking for Technical Expertise jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Expertise position in the Atlanta, GA area.
Payment Integrity Analyst
Company: Rialtic
Location: Atlanta, GA
Posted Feb 26, 2024
Rialtic, a healthcare software platform founded in 2020, is seeking a Healthcare Content Analyst with 2-5+ years of claims editing experience. The role involves researching and interpreting healthcare policies, creating billing edits, and collaborating with a team of experts to develop software editing rules. The ideal candidate should possess nationally recognized coding or billing credentials, experience in claims adjudication, and proficiency in Excel. Rialtic values high integrity, customer value, teamwork, boldness, excellence, and wellbeing. Benefits include remote work, meaningful equity, unlimited PTO, and comprehensive health plans.
Treasury Management Product Manager (Remote)
Company: Ameris Bank
Location: Atlanta, GA
Posted Feb 26, 2024
Ameris Bank is a purpose-driven financial institution that aims to bring financial peace of mind to its customers. The bank offers a wide range of services, from business growth to retirement planning, and serves customers across multiple regions through its digital offerings and mobile app. Ameris Bank values integrity, ingenuity, inclusivity, and collaboration, fostering a growth mindset among its team members. The bank's product owners are responsible for defining, guiding, and executing product-related activities, ensuring profitability and quality solutions for business customers. Ameris Bank provides comprehensive benefits and special bank services to its employees, including health insurance, retirement plans, and discounted banking services.
Mobile Developer
Company: Brightwell
Location: Atlanta, GA
Posted Feb 28, 2024
Brightwell, a full-service payments company, is seeking a Mobile Developer for a remote position based in the U.S. The ideal candidate will have 5+ years of mobile development experience, strong knowledge of Android and iOS SDKs, and familiarity with connecting mobile applications to APIs. The role involves designing enhancements, partnering with a Product Manager, assisting in building a technical roadmap, improving SDK package delivery, driving automated testing, mentoring junior engineers, and creating documentation. Brightwell offers professional development, entrepreneurship opportunities, and comprehensive benefits.
Sr. Snowflake Data Architect
Company: nFolks Ltd
Location: Atlanta, GA
Posted Feb 28, 2024
nFolks Data Solutions LLC is urgently seeking a Sr. Snowflake Data Architect for a hybrid role in Alpharetta, GA. The ideal candidate will develop and implement an organizational data strategy, manage end-to-end data architecture, and coordinate with cross-functional teams. Responsibilities include designing data model, managing data warehouses, and implementing data analytics systems. The role requires proficiency in Snowflake, Databricks, and Synapse, and the ability to plan and execute big data solutions.
GSE Manager
Company: Alliance Ground International
Location: Atlanta, GA
Posted Feb 27, 2024
The job description is for a GSE Maintenance Manager at ATL, requiring a seasoned professional with extensive experience in GSE management, strong commitment to safety, and vision for driving operational excellence. The role involves strategic leadership, maintenance oversight, safety and compliance, team development, resource management, budget management, inventory control, emergency response, documentation, customer relations, and continuous improvement.
Project Manager
Company: Safe-Guard Products International
Location: Atlanta, GA
Posted Feb 27, 2024
The Project Manager role at Safe-Guard Products International involves partnering with customers to ensure their long-term success, managing projects, and maintaining strong client relationships. The role requires strong project management skills, excellent communication abilities, and experience in the automotive finance and insurance industry. The company offers comprehensive benefits and opportunities for growth.
Lead Software Engineer (Scala)
Company: Evident ID
Location: Atlanta, GA
Posted Feb 26, 2024
Evident, a VC-backed technology startup based in Atlanta, GA, offers a secure, privacy-first enterprise platform for managing third-party risk. They are hiring a Lead Software Engineer with Scala experience, knowledge of SQL and NoSQL databases, and strong leadership skills. Evident provides competitive benefits, unlimited PTO, and has been recognized as one of Atlanta's Coolest Companies and a Top 10 Fastest Growing Company.
Sr. DevOps Solutions Engineer
Company: JFrog
Location: Atlanta, GA
Posted Feb 27, 2024
JFrog is seeking a Sr. DevOps Solutions Engineer with 7+ years of experience in CI/CD tools, Docker, Kubernetes, and cloud infrastructure (AWS/Azure/GCP). The role involves designing and building CI/CD pipelines, training customers, and influencing product development. JFrog offers a competitive salary, equity package, comprehensive benefits, and a hybrid work model. The company values brilliance, spirit, and great people, and is committed to innovation in DevOps and DevSecOps.
Senior Solutions Engineer (pre-Sales Solutions)
Company: Backbase
Location: Atlanta, GA
Posted Feb 27, 2024
The job posting is for a Solutions Engineer at Backbase, where you'll work with clients to shape the future of banking and make a measurable impact. You'll be a trusted advisor, problem-solver, and visionary, crafting innovative solutions and demos that solve real problems in banking.
Technical Support Engineer II
Company: Smarsh
Location: Atlanta, GA
Posted Feb 27, 2024
<p><b>Who are we<b><p> <p><br ><p> <p>Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester and our sustained aggressive growth has landed Smarsh in the annual Inc 5000 list of fastestgrowing American companies since 2008<p> <p><br ><p> <p><b>Summary<b><p> <p><br ><p> <p>Experienced level Technical Support Engineering role providing industrybest service to customers and partners using Smarsh products and services Focus to ensure timely response and rapid resolution of inbound requests or escalations Support delivery spans all assisted and digital support channels<p> <p><b>How will you contribute<b> <p><ul><li>Frontline support role for Enterprise products or Backline support role for Saashosted solutions or Enterprise products<li> <li>Works on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance Routinely develops reproducible testcases<li> <li>Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone web and community<li> <li>Actively diagnose troubleshoot and resolve customer issues Escalate cases as required based on customer business impact<li> <li>Develop broad expertise for multiple assigned products to maximize first contact resolution<li> <li>Build deep expertise as SME SubjectMatterExpert for assigned focused technologies or products as point of escalation for frontline or backline teams May be assigned to specialized teams or projects to leverage knowledge<li> <li>Focus on delivery of quality service to customers and partners to drive high levels of customer satisfaction and longterm loyalty<li> <li>Effectively manage cases to ensure timely customer status updates and ultimate resolution<li> <li>May require handling critical accounts customer escalations and 3rd party support coordination to resolve issues<li> <li>Log and track cases using Salesforce maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue<li> <li>Frequently engage with SRE and Engineering teams to drive resolution of issues handling all customerfacing communications to set clear expectations through closure<li> <li>Capture reuse and share knowledge using KCS KnowledgeCentered Service practices as Contributor or Publisher May include KCS Coach role or Knowledge Domain Expert KDE responsibilities for online content and product or process feedback across company<li> <li>Promote adoption and success of customers and partners using selfservice offerings including knowledgebase community and training resources<li> <li>Lead the identification and implementation of shift left changes to increase resolution rate and accelerate time to resolution<li> <li>May participate in readiness planning and activities related to prerelease or new product introduction preparation for the support team<li> <li>Advocate for product policy and process improvements that improve the customer experience<li> <li>May be assigned as Designated Support Engineer or Business Critical Support resource to specific accounts for premium offerings<li> <li>Follow required polices and processes to maintain compliance with information security and data protection requirements<li> <li>Collaborate closely with crossfunctional teams to resolve issues and fulfill customer needs<li> <li>Other duties as assigned<li> <ul><p><b>Required technical skills<b> <p><ul><li>Strong troubleshooting skills at the network layer<li> <li>Basic MSSQL syntax and connection troubleshooting skills<li> <li>SaaSCloud application support experience<li> <li>Some PhoneMobile application support AndroidiOS support experience is desirable<li> <li>Some onpremise support experience highly preferred<li> <li>Experience with support tools like Postman Command line functions Powershell scripting and Excel ability to usecreate macros and formulae<li> <ul><p><b>What will you bring<b> <p><ul><li>College degree in technical related field or industrycareer equivalent experience<li> <li>Minimum of 3 years in a support delivery role or 6 plus years industrycareer equivalent experience<li> <li>Passion for helping customers succeed<li> <li>Deep IT networking database or SaaSCloud application support experience Onpremise support experience highly desirable<li> <li>Industry certifications in Windows Linux RDBMS AWS are highly desirable<li> <li>Excellent verbal written and interpersonal communication skills<li> <li>Expert level diagnosis and problemsolving abilities<li> <li>Time management and critical thinking skills<li> <li>Proficient in using CRM business systems Microsoft business applications JIRAConfluence and related platforms<li> <ul><p> <p><p><b>About our culture<b><p> <p><br ><p> <p>Smarsh hires lifelong learners with a passion for innovating with purpose humility and humor Collaboration is at the heart of everything we do We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms We use the latest in AIML technology to help our customers break new ground at scale We are a global organization that values diversity and we believe that providing opportunities for everyone to be their authentic self is key to our success Smarsh leadership culture and commitment to developing our people have all garnered Comparablycom Best Places to Work Awards Come join us and find out what the best work of your career looks like<p> <p><p>
DevOps Solutions Engineer
Company: JFrog
Location: Atlanta, GA
Posted Feb 27, 2024
JFrog is seeking a DevOps Solutions Engineer with 4+ years of experience in CI/CD tools. The role involves designing and building CI/CD pipelines, working with customers, training, and influencing product development. JFrog offers a competitive salary, equity package, comprehensive benefits, and a hybrid work model. The company values brilliance, spirit, and great people, and is committed to innovation in DevOps and DevSecOps.
Customer Success Manager
Company: Kaleris
Location: Atlanta, GA
Posted Feb 27, 2024
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Where needed, liaise between the customer and internal stakeholders (commercial, product management, finance, services, and support) Role will carry: a sales quota associated with delivering added value through extended use of the applications (additional license options, incremental automation infrastructure, consulting services, training services etc.) *We do not accept unsolicited external resumes from outside, third-party sources* an incremental CSAT / NPS target associated with designated accounts Requirements Bachelor's degree in business or a related field preferred 3 years of Account Management and related experience Proven ability to solve problems creatively Experience seeing projects through the full life cycle Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Operational Logistics (including yard management, warehouse management or transport management) AND / OR software vendor experience (YMS, TMS, WMS) is preferred but not essential Nice-To-Haves Fluency in multiple languages Experience with related systems such as transportation management, warehouse management, automation, RFID technology Knowledge of networking technologies or cloud-based enterprise solutions Benefits & Compensation Competitive compensation package Full benefits package (medical, dental, vision) with option for HSA FSA and DCFSA Pet insurance Paid Time Off (FlexPTO, parental leave, volunteering time off) 401K (with employer match) Life/AD&D (paid for by Kaleris) Disability (LTD and STD plan paid for by Kaleris) Employee Assistance Program Career growth and mentorship The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands. We are an equal-opportunity employer and value diversity at Kaleris. The Customer Success Manager must be passionate about Kaleris’ success and our customers’ success. The role will be responsible for and challenged to direct a variety of programs within Kaleris Global Technical Support organization to include the following: Responsibilities Engage with assigned customers Develop an in-depth understanding of the customers software environment Implement and document action plans to address open issues and resolve timely Set up ongoing contact with customer including but not limited to QBR’s Schedule conference calls Update customer contact list Customer Success Best Practices: Drive initiatives within the Support group to capitalize on industry best practices, adopting them to our unique business and industry. This position is highly visible and requires a high-energy, positive individual who thrives on providing service excellence to every customer. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation. We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base.