Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Maintenance Technician 1

Company: Target

Location: McDonough, GA

Posted Jan 24, 2025

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1964)

Company: Target

Location: Atlanta, GA

Posted Jan 24, 2025

Target is seeking a General Merchandise Expert for a dynamic role involving guest service, product management, and operational efficiency. The role requires a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Key responsibilities include creating a positive guest experience, managing inventory, executing pricing and presentation processes, and ensuring a safe and compliant work environment. Target offers comprehensive training and competitive benefits.

General Merchandise, Closing, Fulfillment (T2091)

Company: Target

Location: Kennesaw, GA

Posted Jan 24, 2025

Target is seeking a Fulfillment Expert for a dynamic role involving picking, prepping, packing, sorting, and shipping products. The role offers opportunities for skill development in operations, process efficiency, and retail business fundamentals. Key responsibilities include creating a welcoming guest experience, accurately processing orders, maintaining workspace organization, and adhering to safety guidelines. The ideal candidate should be at least 18, have a welcoming attitude, tech-savvy, and capable of working in a fast-paced environment.

Retail Sales Associate - Tanger Out Savannah

Company: Gap Inc.

Location: Savannah, GA

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking a customer service representative. The role involves engaging with customers, providing excellent service, and educating them about products and promotions. The ideal candidate should be a good communicator, tech-savvy, a problem solver, and capable of handling customer interactions professionally. Gap offers benefits including merchandise discounts, competitive Paid Time Off, extensive 401(k) plan, and more. The company is committed to diversity and inclusion, having been recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2301)

Company: Target

Location: Brunswick, GA

Posted Jan 24, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

Staff Pharmacist (hourly)

Company: Walmart

Location: Canton, GA

Posted Jan 24, 2025

The Staff Pharmacist position at Walmart involves being at the forefront of patient communications, building relationships, and advocating for patient wellbeing. The role requires sharing clinical knowledge, leading the pharmacy staff, and utilizing technology. The pharmacist will understand the business, model proper customer service, and stay updated on community health issues. They will provide comprehensive patient care, maintain confidential information, and ensure compliance with policies and regulations.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2121)

Company: Target

Location: Marietta, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Guest Advocate. The role involves providing exceptional guest service, solving guest concerns, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, assisting with returns, and maintaining a clean work area. The ideal candidate is energetic, communicative, and comfortable with multi-tasking in a fast-paced environment. No two days are the same, offering variety and continuous learning opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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