Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Technical - Functional Oracle EBS Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Government & Public Services practice is seeking an experienced Technical - Functional Oracle EBS Developer with 8+ years of experience. The role involves functional SDLC tasks and technical development work in PL/SQL within an Oracle EBS or custom application environment. Responsibilities include requirements gathering, design, coding, testing, debugging, end-user training, and documentation. The developer will work directly with technical and business representatives, participating in meetings with key system owners to understand business requirements and supporting the administering and maintaining of development environments. The role also involves leading a team of junior practitioners, analyzing and debugging technical issues based on Oracle Forms, Reports and PL/SQL. A good understanding of Oracle Financial & procurement module business processes and features is required. The position offers opportunities for professional development and growth within Deloitte's diverse, equitable, and inclusive culture.

Scientist - Product Development

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Global Development and Innovation (GDI) Center in Atlanta, GA, is central to The Coca-Cola Company's innovation in beverages, focusing on product development, packaging, and equipment development. As a Product Developer, you'll lead projects in the Hydration Category, contributing to portfolio growth by developing new or enhancing existing beverages. This role requires technical knowledge, creativity, and trend awareness, with strong digital and collaboration skills needed to leverage Coca-Cola's global network. Key responsibilities include working in cross-functional teams, executing recipe development, innovation, prototyping, communication, system understanding, sustainability integration, risk management, external focus, market insights, and digital savviness for innovation.

Tax Consultant Intern (Global Trade Advisory) (Summer 2025)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Global Trade Advisory (GTA) practice is seeking a tax consulting intern with a technical background. The intern will gain hands-on experience in day-to-day responsibilities, receive mentorship, and work on complex tax issues. The role involves research, technology use, and collaboration with team members. Interns may be deployed on automation projects, participate in systems design, and analyze trade regulations. Successful candidates will demonstrate leadership, problem-solving skills, and strong communication abilities. They should have a strong academic record, preferably in relevant fields like IT, Computer Science, Economics, Engineering, or Supply Chain. Travel up to 80% is required. The internship starts in Summer 2025.

Independent Optometrist - Sam's Club

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

Client service Representative

Company: Banfield Pet Hospital

Location: Roswell, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients. The CSC promotes hospital services, educates clients about wellness plans and preventative care, and assists with administrative tasks. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, communication, and client service skills. The role requires multi-tasking, problem-solving, and the ability to work in a fast-paced environment with a moderately high noise level.

HVAC Manager

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Warner Bros. Discovery invites you to join a dynamic team of storytellers, creators, and dreamers. The role involves managing maintenance, repair, and construction of electro-mechanical equipment and systems, ensuring continuous uptime, and overseeing safety and compliance programs. The ideal candidate should have a Chief Engineer certification, 10+ years of supervisory experience in operational commercial environments, and a detailed working knowledge of electrical/mechanical components. WBD values diversity and inclusion, and champions equal opportunity employment.

Registered Dietitian

Company: DaVita

Location: Valdosta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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