Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Member Assist Cart Attendant

Company: Walmart

Location: Buford, GA

Posted Jan 24, 2025

Data Program Manager

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking a Data Program Manager for a hybrid role in Portland, Maine, Chattanooga, TN, Columbia, SC, or Atlanta, GA. The role involves planning and delivering large-scale initiatives, managing the intake process, and leading cross-functional strategic initiatives. The ideal candidate should have a Bachelor's degree, 5+ years of project management/IT experience, and advanced knowledge of Agile, Scaled Agile, and the Product Development Lifecycle. Key responsibilities include overseeing project stages, collaborating across teams, and ensuring project success aligned with business benefits.

RN - Home Health - PRN

Company:

Location: Augusta, GA

Posted Jan 24, 2025

Enhabit Home Health & Hospice, a national leader in home-based care, is offering a PRN Registered Nurse (RN) position. The role involves administering skilled care visits to clients and teaching healthcare team members. Enhabit is known for its innovative and collaborative culture, offering competitive benefits, professional development opportunities, and cutting-edge technology. The company is committed to promoting diversity and equality, providing a supportive work environment.

Store Associate

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Growth and Competitiveness Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Strategy is a firm that leverages deep industry expertise, analytics, and insights to help clients navigate change and thrive. They empower C-suite leaders to act swiftly and confidently in the face of uncertainty, offering new thinking on business and technology. Their Intelligent Enterprise group assists clients in architecting future-proof operating models, embracing the future of work, workforce, and workplace. They partner with Boards, CEOs, and BU leaders to create competitive advantage and seize opportunities amidst unprecedented uncertainty. The role requires a Strategy Consulting ace with a passion for serving clients, strong leadership skills, and expertise in advising CEOs and senior clients on growth and profit strategies. The ideal candidate should have at least 10 years of industry experience, 3 years in strategy consulting, and a Bachelor's degree. Bonus points for an MBA, business development experience, and proficiency in analytics tools.

Member Assist Cart Attendant

Company: Walmart

Location: Gainesville, GA

Posted Jan 24, 2025

CAD Designer, Associate - 35480

Company: Alion Science and Technology

Location: Warner Robins, GA

Posted Jan 24, 2025

This job description outlines a position for a designer with moderately complex tasks. The role involves preparing sketches, drawings, and models for design projects, often working independently on original designs or adaptations. The designer is expected to have a thorough knowledge of practical fabrication techniques and be able to read 2D drawings, creating 3D models using SolidWorks. The position requires an associate's degree or equivalent experience, and the individual must possess a working knowledge of related Mil Standards, ANSI, and ASME requirements. The role offers considerable initiative, independent judgment, and the ability to design independently with only general technical direction.

RN - Home Health

Company:

Location: Macon, GA

Posted Jan 24, 2025

Cloud Migration Consultant - Healthcare

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leading partner to major cloud providers like AWS, Azure, and Google, is investing $3 billion over three years in Accenture Cloud First. This initiative aims to deliver greater value to clients by leveraging cloud capabilities across data, edge, integrated infrastructure, and applications. The Health Cloud Practice within Accenture Cloud First focuses on assisting Health Payer and Provider clients in their cloud transformation journey, from strategy to migration, operating models, and enhancing patient experience. The company seeks highly talented, passionate individuals with deep industry knowledge and technical expertise in cloud technologies like Azure and AWS to improve client and patient outcomes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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