Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Realty Project Coach

Company: Walmart

Location: Decatur, GA

Posted Jan 24, 2025

As a Realty Project Coach, you'll lead a team in delivering store remodels, ensuring they're completed on time, within budget, and meet high-quality standards. This role involves supervising hourly team members, handling escalations, and collaborating with store associates. Walmart is highlighted as an excellent place to build a career, offering opportunities for growth and development. Key responsibilities include leading others, owning project execution, and developing associates. The role requires experience in construction remodels, project management, and leading teams. It involves frequent travel and overnight shifts. The salary range is $60,000 - $110,000.

Sr. Lead Advisor, Talent Acquisition

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

Chick-fil-A Staff Selection Sr. Lead Advisors are experienced professionals who lead talent acquisition practices. They manage the full-cycle recruitment process, ensuring a diverse candidate pool and remarkable candidate experience. They collaborate with internal clients to understand business strategy and talent needs, and develop proactive talent strategies. The role involves advanced sourcing techniques, project leadership, and representation of the organization in external forums. Minimum qualifications include a Bachelor's Degree, 7 years of related experience, and proficiency in an ATS.

Part Time (30 Hours) Associate Banker, Highland Station, Smyrna, GA

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling everyday transactions, and assisting with new account openings. The ideal candidate should have 6+ months of customer service experience, be detail-oriented, and have cash handling experience. The company, Chase, is a leading financial services firm offering competitive total rewards, benefits, and a diverse, inclusive work environment.

Registered Nurse

Company: DaVita

Location: Decatur, GA

Posted Jan 24, 2025

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing a group of patients with support from PCTs. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. The company is committed to diversity and belonging, and is an equal opportunity employer.

Technical Writer II, AV Operations Standards and Process

Company: Uber

Location: Atlanta, GA

Posted Jan 24, 2025

Uber is looking for a Technical Writer II to establish and maintain operational standards and partner processes for the AV Fleets team. The role involves developing and managing documentation, coordinating document changes, collaborating with internal and external stakeholders, and fostering a culture of success. The ideal candidate should have a Bachelor's degree in a relevant field, 4+ years of technical writing experience, and a strong understanding of AV technologies and industry regulations. Preferred qualifications include experience in AV operations, instructional design, and strong project management skills. The base salary ranges from $108,000 to $150,000 per year depending on the location.

Manager

Company: Apple

Location: Atlanta, GA

Posted Jan 24, 2025

The text describes a Manager role at an Apple Store, emphasizing the importance of leading, coaching, and developing a team to deliver exceptional customer experiences. The Manager is expected to actively participate in customer interactions, drive business priorities, and maintain company policies. The role involves recruiting, training, and retaining a diverse, high-performing team. The Manager is also responsible for creating an inclusive environment, respecting differences, and demonstrating Apple's values of inclusion and diversity. Minimum qualifications include availability to work flexible hours, proficiency in English, and retail leadership experience. Preferred qualifications include goal-oriented behavior, integrity, decision-making skills, effective communication, and conflict resolution abilities.

(USA) Member Specialist

Company: Walmart

Location: Macon, GA

Posted Jan 24, 2025

The job involves maintaining the area of responsibility according to company policies, providing member service, assisting with securing and safeguarding Sam's Club assets, training other associates, complying with company policies, and exhibiting leadership qualities such as respect for individuals, integrity, service to customers, striving for excellence, and acting with humility. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Telecommunications Engineering Technician

Company: Leidos

Location: College Park, GA

Posted Jan 24, 2025

Leidos is seeking a Telecommunications Engineering Technician for the National Airspace Systems Integration Support (NISC) program. The role involves supporting the Federal Aviation Administration (FAA) Central Service Area - Engineering Services Group across the United States, primarily based in College Park, GA. The ideal candidate will assist in daily operations of the FAA Enterprise Network Services (FENS) Program, which aims to design, build, operate, and maintain the FAA's next-generation communications platform. Key responsibilities include reviewing FAA databases, conducting site surveys, drafting reports, coordinating schedules, generating project risk plans, and developing transition plans. The role requires a Bachelor's or Master's degree in Electronics Engineering, relevant experience, ability to travel, and obtain a Public Trust Suitability. Proficiency in MS Office Suites and AutoCAD is desired. Leidos offers a competitive pay range and is a Fortune 500 company.

Store Associate

Company: CVS Health

Location: Columbus, GA

Posted Jan 24, 2025

ROC Specialist

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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