Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

SCA Certified A&P Aircraft Mechanic 2 - Secret - Robins AFB

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 24, 2025

Northrop Grumman is seeking FAA A&P Certified Mechanics/Technicians for a SCA Aircraft Mechanic 2 position at Robins AFB, GA. The role involves performing maintenance, disassembly, rework, repair, replace, re-assembly, and adjustment of all aircraft systems. The position requires on-site daily work, any shift, and 50% travel. The salary range is $30-$34 per hour. Basic qualifications include FAA Airframe and Powerplant Certification, high school diploma or equivalent, 2 years of additional education and related experience, US citizenship, and ability to obtain a DOD Secret security clearance and US Passport. Preferred qualifications include business or regional jet experience, connector repair, wire harness manufacture, and in-depth electronic and electrical troubleshooting skills.

Principal Cloud Engineer

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a Network Engineer with 8+ years of experience. The role involves managing and optimizing global network infrastructure, collaborating with teams, and providing 24x7 support. The company offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. UKG is committed to diversity and equal opportunity employment.

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company, a large grocer, values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Rome, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Outside Sales Representative

Company: Spectrum

Location: Duluth, GA

Posted Jan 24, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. The position offers opportunities for career growth and a comprehensive benefits package.

Teller - Bilingual (Spanish/English) - Part Time - Cheshire Bridge, Atlanta GA

Company: Wells Fargo

Location: Atlanta, GA

Posted Jan 24, 2025

Wells Fargo is seeking a Teller in their Consumer, Small & Business Banking division. The role involves supporting customer engagement, processing transactions, and completing operational activities. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and bilingual proficiency in Spanish/English. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on mobile banking. The job involves working most Saturdays and passing a language assessment.

Provider Operations, Workforce Management - Senior Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

At PwC, operations consulting generalists specialize in optimizing operational efficiency and effectiveness. They analyze client needs, develop strategies, and provide guidance to streamline processes and improve productivity. This role requires a broad understanding of operations consulting, strong relationship-building skills, and the ability to navigate complex situations. Key skills include managing client engagements, understanding operational and financial drivers, leveraging data and technology, and staying updated on industry trends. A Master's degree is preferred, and at least 3 years of experience is required. The role involves supervising teams, coaching staff, and presenting strategies to various audiences.

Director, Partner Development, Security Solutions

Company: Mastercard

Location: Atlanta, GA

Posted Jan 24, 2025

Mastercard is seeking a strategic and experienced professional to serve as Director of Partner Development for Security Solutions in the NAM region. The ideal candidate will have a strong background in data and analytics solutions, particularly in identity, business insights, and fraud applications. They will be responsible for developing and managing channel and alliance partner relationships, driving revenue growth, and activating new partners. The role involves creating joint business plans, managing partner pipelines, and conducting regular alignment sessions. The candidate should be a strategic thinker, comfortable with ambiguity, and have a strong network within the industry. Mastercard offers a competitive salary and comprehensive benefits package.

Grocery Clerk

Company: Kroger

Location: Dalton, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in discovering new items, informing them of food specials, and ensuring freshness of products. The role also involves stocking, inventorying, and reporting discrepancies. The company values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

FUEL CENTER/CLERK

Company: Kroger

Location: Decatur, GA

Posted Jan 24, 2025

The job description involves assisting customers, managing a cash register, maintaining cleanliness, and completing various reports. Responsibilities include demonstrating company values, delivering excellent customer service, and complying with safety guidelines. The role requires working in a fast-paced environment, managing conflict, and providing support to diverse groups. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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