Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Patient Care Technician Float

Company: DaVita

Location: Atlanta, GA

Posted Jan 24, 2025

DaVita, an Italian term for 'giving life', is seeking an experienced Dialysis Patient Care Technician. The role involves direct patient care, monitoring patients before, during, and after dialysis treatment, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. The ideal candidate should have dialysis experience, be comfortable working around blood and needles, and have a flexible schedule.

Quality Manager - 2nd Shift

Company: GXO

Location: Lithia Springs, GA

Posted Jan 24, 2025

GXO is seeking a Quality Manager for a 2nd Shift position, Monday - Friday, 5:00 pm - 3:00 am. The role involves overseeing quality and maintenance, ensuring QMS processes are established and maintained, and reporting on QMS performance. The successful candidate will execute the QMS, provide Root Cause Analysis guidance, cultivate customer relationships, and coordinate staff training. GXO values a positive work environment, offering support and resources for career growth. The ideal candidate will have 4 years of experience in quality and inventory in a distribution or warehousing environment, experience in an ISO environment, and supervisory experience. Microsoft Office proficiency, especially Excel, is required. A Bachelor's degree, availability to travel up to 25%, and experience with warehouse management software are beneficial.

Grocery Clerk

Company: Kroger

Location: Alpharetta, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key duties include helping customers discover new products, informing them of specials, ensuring product freshness, and maintaining inventory. The role also involves promoting trust and respect among colleagues, adhering to food safety regulations, and reinforcing safety programs. The company, a large grocer with a history of innovation, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Bakery/Deli Clerk

Company: Kroger

Location: Suwanee, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, and maintaining freshness. The role involves using bakery equipment, adhering to food safety regulations, and promoting a positive customer experience. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Intern - Grad

Company: CVS Health

Location: Norcross, GA

Posted Jan 24, 2025

Grocery Clerk

Company: Kroger

Location: Buford, GA

Posted Jan 24, 2025

Cashier

Company: Kroger

Location: Alpharetta, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Registered Nurse

Company: DaVita

Location: Conyers, GA

Posted Jan 24, 2025

DaVita, an Italian term meaning 'giving life', is seeking a Nurse for an outpatient dialysis center. The role involves delivering empathetic care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The nurse will build long-term relationships with patients, work in a positive team environment, and oversee patient care with support. Benefits include comprehensive health coverage, 401k match, and paid time off. DaVita is a clinical leader with high standards in government performance programs.

Digital Sales Specialist - Power

Company: IBM

Location: Buckhead, GA

Posted Jan 24, 2025

The IBM Storage Sales Representative role, or 'Digital Sales Specialist', offers a collaborative environment where you'll work closely with clients and colleagues. You'll have exceptional sales exposure to cutting-edge technology and influential clients. The role involves predicting deal closures, supporting upsell and cross-sell opportunities, activating new business campaigns, designing use-cases and proofs of concept, and presenting compelling value propositions. IBM values IT Sales experience, consultative tech sales success, effective communication, and influential analytics. Storage market expertise is preferred but training on IBM's Power offerings is provided.

Patient Care Technician

Company: DaVita

Location: Atlanta, GA

Posted Jan 24, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center in Atlanta, Georgia. The role involves direct patient care, monitoring patients before, during, and after dialysis, and building long-term relationships with patients suffering from end-stage renal disease. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus. The role involves working flexible hours, including mornings, evenings, weekends, and holidays.

PHARMACY/PHARMCST-INTERN

Company: Kroger

Location: Morrow, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience, maintaining a clean environment, and assisting in achieving sales and profit goals. Responsibilities include promoting trust, gaining knowledge of pharmaceutical products, providing drug counseling, and maintaining the pharmacy's cleanliness. The role also involves stocking, returning unused medication, and reporting safety issues. Qualifications include being enrolled in a US school of pharmacy and holding a current state-issued Pharmacy Intern license. The company, a large grocer, values its employees and offers comprehensive benefits.

Bakery/Deli Clerk

Company: Kroger

Location: Roswell, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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