Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Staff Security Engineer - Data Discovery

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health is seeking a Staff Security Engineer - Data Discovery to join their Data Integrity Services team. The role involves leveraging advanced technologies to manage data security risks, develop and communicate a data discovery product strategy, and collaborate with various functions to align data security efforts with organizational goals. The ideal candidate should have extensive technical data security experience, a strong understanding of data protection fundamentals, and the ability to drive strategy and implement innovative tools and processes. The position offers a competitive pay range and comprehensive benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more.

Director, Enterprise Risk

Company: Checkout.com

Location: Atlanta, GA

Posted Jan 24, 2025

Checkout.com, a leading global fintech, is seeking a highly-driven and accomplished Risk professional to join as the US Head of Risk based in Atlanta. The role involves establishing and overseeing the Risk Management Framework in the US, ensuring adherence to regulatory expectations, and managing risks inherent in the payments business. The ideal candidate should have extensive experience in payments and technology, strong communication skills, and knowledge of US finance regulations. They will be responsible for implementing the Enterprise Risk Management Framework, providing risk-related guidance, and overseeing risk management reporting. The role offers the opportunity to work in a fast-paced environment, collaborate across functions, and contribute to strengthening risk awareness and culture at Checkout.com.

Federal Accounting Solution Senior Consultant (Encore)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Encore Program offers professionals who have left the workforce a chance to reignite their careers. The role involves assisting clients with optimizing their accounting and financial reporting operations, advising on technical accounting matters, and providing strategic guidance for audit preparation. The position requires a Bachelor's Degree in relevant fields, experience in financial statement audits, and the ability to travel up to 20%. The wage range is $80,370 to $141,000.

Business Account Executive

Company: Spectrum

Location: Columbus, GA

Posted Jan 24, 2025

Cook

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Cook. The role involves preparing and creating nutritious dishes, ensuring customer service, and reducing food waste. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Plant Improvement Manager (Dry Mix Concrete Bagging) - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Oldcastle APG, a CRH Company, is seeking a Plant Improvement Manager to support North American manufacturing operations. The role involves providing technical expertise in Dry Mix Concrete Bagging, improving processes, productivity, and quality, and training staff on safety, housekeeping, quality, productivity, and preventive maintenance. The ideal candidate should have a Bachelor's Degree in Engineering or equivalent experience, at least 5+ years in a manufacturing environment, and proven experience leading process improvements. The position requires extensive travel across North America and offers competitive benefits including base pay, medical, dental, disability benefits, retirement savings, health and wellness programs, and opportunities for growth within a diverse and inclusive culture.

Financial Wellness Consultant

Company: PNC

Location: Atlanta, GA

Posted Jan 24, 2025

PNC is seeking a Relationship Manager I - Financial Wellness Consultant for their Atlanta, GA office. The role involves developing collaborative relationships with HR decision-makers to design custom financial wellness programs for corporate clients. Responsibilities include managing client relationships, handling credit and non-credit products, mitigating risks, and increasing client engagement. The ideal candidate should have a bachelor's degree, relevant industry experience, and strong skills in business acumen, client relationship management, and sales. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Solutions Strategic Account Director, Data Centers - Remote

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

CRH, a leading global building materials group, is seeking a Strategic Account Director for data centers. The role involves managing key accounts, understanding their unique needs, and delivering customized solutions. The ideal candidate should have a background in construction management, engineering, business, or related fields, with 10+ years of experience in account management, sales, or business development, preferably within the data center market. They should possess strong understanding of data center operations, technologies, and market trends, along with excellent communication and interpersonal skills. CRH offers competitive benefits and a diverse, inclusive culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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