Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

FAC ENG/LIGHTING TECH

Company: Kroger

Location: Morrow, GA

Posted Jan 24, 2025

Cook

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Patient Care Technician

Company: DaVita

Location: Decatur, GA

Posted Jan 24, 2025

(USA) Member Team Lead

Company: Walmart

Location: Marietta, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Brunswick, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Nurse Practitioner (NP)

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Dawsonville, GA

Posted Jan 24, 2025

Senior TPA Operations Manager

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Infosys McCamish Systems, a subsidiary of Infosys BPM Ltd, is seeking a Senior TPA Operations Manager with Retirement Services background for a hybrid role in Atlanta, GA. The role involves managing client engagements, ensuring sustainable business relationships, and meeting various objectives. Key responsibilities include client satisfaction, business financial management, employee development, leadership, TPA strategy, cross-functional support, and more. The ideal candidate should have a Bachelor's degree, at least 12 years of relevant experience, and preferably experience in the retirement services domain, handling profit and loss, and implementing automation and process transformation.

Store Manager in Training

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 24, 2025

Food Service Worker

Company: Sodexo

Location: Augusta, GA

Posted Jan 24, 2025

Sodexo is seeking a Food Service Worker for full-time employment at Augusta University. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

LPN - Licensed Practical Nurse

Company: CVS Health

Location: Douglasville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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