Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Electrical Engineer (MV) - 36033

Company: Alion Science and Technology

Location: Warner Robins, GA

Posted Jan 24, 2025

Huntington Ingalls Industries - Technical Solutions Division is seeking an entry level Electrical Engineer for a challenging and exciting career opportunity at Robbins AFB. The Electrical Engineer will support EW systems on Air Mobility Command (AMC) and AFSOC aircraft, developing and testing RFCM software, and assisting in updates of mission databases. The role requires a STEM related Bachelor's Degree, 3-5 years of experience, and ability to learn Electronic Warfare principles. Preferred qualifications include RF or EW experience. The position requires a Secret security clearance and U.S. Citizenship.

To-Go Hospitality

Company: Cracker Barrel

Location: Brunswick, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Brunswick, GA is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Cleaning Crew Member

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Jefferson, GA

Posted Jan 24, 2025

The job posting for a Host position at Cracker Barrel Old Country Store emphasizes the importance of hospitality and a 'Pleasing People' attitude. The role offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a range of benefits including competitive pay, health benefits, and opportunities for career growth. Employees are encouraged to cross-train and develop within the company.

Cleaning Crew Member

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Dishwasher

Company: Cracker Barrel

Location: Macon, GA

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Canton, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Newnan, GA

Posted Jan 24, 2025

Server

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Server

Company: Cracker Barrel

Location: Douglasville, GA

Posted Jan 24, 2025

Cook

Company: Cracker Barrel

Location: Savannah, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Pooler location in Georgia. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and a supportive work environment. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an atmosphere of mutual respect and support.

Sr. Python Engineer

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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