Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Retail Sales Associate - N Georgia Premium

Company: Gap Inc.

Location: Dawsonville, GA

Posted Jan 24, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. They offer high-quality, affordable essentials for the whole family. The company, founded in 1994, cultivates a community of authentic individuals in a fast-paced environment. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Benefits include a merchandise discount, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion.

Senior Release Manager

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, a leading provider of HR, payroll, and workforce management solutions, is seeking a Product Operations Release Manager (P3). The role involves leading the planning, coordination, and execution of software releases, ensuring high-quality product delivery. The ideal candidate should have 3+ years of experience in Release Management in a SaaS organization, strong understanding of Agile methodologies, and excellent communication skills. The company values innovation, continuous improvement, and customer satisfaction, offering a culture of belonging and comprehensive benefits.

EPM OneStream Technical Consultant, Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

PwC is offering a Manager position in their Enterprise Performance Management practice within Finance Consulting services. The role involves working with high-level executives to optimize finance functions and improve business contributions. Key responsibilities include developing new skills, resolving team issues, coaching others, analyzing complex ideas, and leading transformation programs. Preferred qualifications include OneStream certifications and a Master's in Business Administration. The job requires experience in professional services, managing large transformation programs, and leading core accounting areas. PwC offers a competitive salary range of $100,000 - $232,000 plus potential bonuses, along with comprehensive benefits.

H&M Sales Advisor (Part-Time)

Company: H&M

Location: Alpharetta, GA

Posted Jan 24, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0750)

Company: Target

Location: Valdosta, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Guest Advocate. The role involves providing exceptional guest service, solving guest concerns, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, and assisting with various services like Order Pick Up, Drive-Up, and Registry. The ideal candidate should have strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment. Target offers training and competitive benefits.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2129)

Company: Target

Location: Peachtree City, GA

Posted Jan 24, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0734)

Company: Target

Location: Albany, GA

Posted Jan 24, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1165)

Company: Target

Location: Marietta, GA

Posted Jan 24, 2025

Target is seeking a General Merchandise Expert for a dynamic role involving guest service, product management, and operational efficiency. The role requires a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Key responsibilities include creating a guest-focused experience, managing inventory, executing pricing and presentation processes, and ensuring a safe, compliant work environment. Target offers comprehensive training and competitive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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