Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

SCA Cook II

Company: Sodexo

Location: Atlanta, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time SCA Cook II. The role involves preparing large quantities of nutritious dishes, ensuring customer service, and maintaining a healthy/safe working environment. The company offers a flexible work environment, ongoing training, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Senior, International Tax

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's International Tax Services practice is seeking a strategic thinker with experience in various industries. The Tax Senior Consultant role involves providing tax consulting and compliance services, identifying tax issues, and preparing work papers and tax returns. The ideal candidate should have 3+ years of international tax experience, a relevant degree, and be able to travel 25%. The role requires a hybrid work model with in-person co-location 2-3 days per week. Deloitte offers a competitive wage range, benefits, and opportunities for professional development.

Management Trainee

Company: Enterprise Mobility

Location: Lithia Springs, GA

Posted Jan 24, 2025

Cook

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Cook. The role involves preparing and creating nutritious dishes, ensuring customer service, and reducing food waste. The company values teamwork, adaptability, reliability, and a healthy work environment. Benefits include flexible work, training opportunities, and a comprehensive benefits package. SodexoMagic is committed to diversity and inclusion, offering equal employment opportunities.

Merrill Market Supervision Manager - Greater Atlanta

Company: Bank of America

Location: Atlanta, GA

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, seeks a professional with extensive experience in compliance, administration, and business functions. The role involves supporting Market Executives in managing risks, ensuring adherence to regulations, and contributing to market profitability. Key responsibilities include managing Financial Advisor business needs, coaching personnel on sales practice conduct, and partnering to manage risks of business growth initiatives. Required qualifications include relevant licenses and a minimum of 5 years of professional experience. Desired qualifications include a Bachelor's degree, Market Supervision Manager experience, and strong skills in risk management, decision making, influence, negotiation, problem solving, relationship building, adaptability, business acumen, collaboration, oral and written communications, and client solutions advisory.

Merrill Market Supervision Manager - Greater Atlanta

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, seeks a professional with extensive experience in compliance, administrative, and business functions. The role involves supporting Market Executives in managing risks, ensuring adherence to regulations, and contributing to market profitability. Key responsibilities include managing Financial Advisor business needs, coaching personnel on sales practice conduct, and partnering to manage risks of business growth initiatives. Required qualifications include relevant licenses and a minimum of 5 years of professional experience. Desired qualifications include a Bachelor's degree, Market Supervision Manager experience, and skills in risk management, decision making, influence, negotiation, problem solving, relationship building, adaptability, business acumen, collaboration, oral and written communications, and client solutions advisory.

Full Time Tax Consultant (M&A) (Summer/Fall 2025, Winter 2026)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Full Time Tax Consultant for Mergers & Acquisitions. The role involves managing taxes as part of a business strategy, analyzing tax effects of complex decisions, and reducing overall tax rates. The successful candidate will work directly with clients, collaborating with high-performing teams to solve complex tax issues. They should be able to prioritize tasks, work independently, and demonstrate strong communication skills. The ideal candidate will have a Bachelor's or Master's degree in a relevant field, strong academic record, and meet minimal CPA licensure requirements. Travel up to 50% and ability to work in a hybrid model are required. The wage range is $79,920 to $146,880.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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