Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

SAP S/4 HANA Solution Architect-Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Enterprise Performance team is seeking a SAP S/4HANA Solution Architect with 10-12 years of experience. The role involves supporting functional configuration and implementation/deployment of SAP, leading team discussions on business requirements, and applying industry best practices. The successful candidate will work on SAP S/4HANA projects in brownfield environments, design interfaces, and create test scripts. Deloitte, as SAP's #1 Partner in North America, offers opportunities for innovation, modernization, and scalability. The wage range is $124,000 to $208,250.

Senior Detection Engineer

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Utility Worker

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Utility Worker. The role involves maintaining and cleaning kitchen areas, washing dishes, sweeping and mopping floors, and transferring supplies. The company values team-oriented, adaptable, reliable individuals who can foster a healthy work environment. SodexoMagic offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company is committed to diversity and inclusion, providing equal employment opportunities.

J.P. Morgan Wealth Management - Private Client Advisor - Chamblee, GA

Company: JPMorgan Chase

Location: Norcross, GA

Posted Jan 24, 2025

J.P. Morgan Chase is seeking a Private Client Advisor for Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management rather than portfolio management. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and a valid Series 7 and Series 66 (63/65) license. Preferred qualifications include CFP® certification and a Bachelor's degree. The role requires a commitment to goals-based planning, integrity, and digital innovation. J.P. Morgan Chase offers a competitive total rewards package, including health care coverage, retirement savings, and various benefits.

Senior Salesforce Developer - Federal Health

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Government and Public Services (GPS) practice is seeking a Senior Salesforce Developer to join their team. The role involves designing, developing, and deploying Salesforce solutions, ensuring data integrity, and creating seamless user experiences. The ideal candidate should have 5+ years of experience in a Senior Salesforce Developer or Lead role, demonstrated experience with Salesforce administration and development, and proficiency in Apex, JavaScript, and Salesforce APIs. The position requires deep expertise in Salesforce integrations, leadership skills, and the ability to mentor junior team members. The role involves working with clients to create, design, and deploy digital products, and maintaining technical knowledge within the industry. The wage range for this role is $125,000 to $190,000.

FLORAL/CLERK

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description involves assisting in the design and merchandising of floral items, providing excellent customer service, and maintaining a clean, organized workspace. Responsibilities include greeting customers, creating floral arrangements, packaging orders, maintaining customer records, and adhering to company policies. The ideal candidate should have strong communication skills, the ability to multi-task, and teamwork capabilities. Past retail experience and knowledge of employment laws are preferred. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Food Service Worker

Company: Sodexo

Location: Milledgeville, GA

Posted Jan 24, 2025

Sodexo is hiring a Food Service Worker in Georgia with varying shifts. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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