Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Server

Company: Cracker Barrel

Location: Perry, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Perry, GA is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. Servers keep 100% of their tips. The company values diversity, equity, and inclusion, and offers top-notch training, diverse career paths, and comprehensive benefits including weekly pay, health benefits, and a 401K plan with company matching. The company culture emphasizes a sense of belonging and family, with opportunities for career growth and development.

S&PP Bid Management Manager - South

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a Sales & Pricing Performance Bid Manager. The role involves managing sales pursuits throughout the lifecycle, including establishing a win strategy, coordinating approvals, managing resources, and supporting negotiations. Key responsibilities include understanding strategic direction, driving collaboration, and developing workplans. The ideal candidate will have an undergraduate degree, English fluency, and at least 4 years of sales project management experience. Preferred qualifications include experience with sales fundamentals, proposal development, and program management skills.

Organization Strategist Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Talent and Organization is a consulting firm that helps clients create the workforce of the future. They offer services in talent strategy, leadership development, employee experience, and change management. The company is seeking a Strategy Consulting guru with extensive experience in organizational design and operating model strategy. The ideal candidate will lead engagements using analytics to drive insights and design end-to-end operating model and organizational transformation programs. They will work with c-suite executives to architect future-proof, agile, and resilient organization and operating models. The role requires a minimum of 7 years of experience in areas like operating model design, organization design, organization analytics, talent & workforce analytics, strategic workforce planning, enterprise transformations, mergers & acquisitions, and digital transformations. Bonus points for experience in related areas like design thinking, human-centered design, employee experience, transformational change management, culture change, and agile organization development.

Cook

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Valdosta location. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels like family.

Cook

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook in Dalton, GA. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels accepted and celebrated.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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