Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires providing excellent customer service, adhering to food safety procedures, and maintaining cleanliness. Qualifications include the ability to work independently, basic math skills, and excellent communication. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Physician Assistant (PA)

Company: CVS Health

Location: Decatur, GA

Posted Jan 24, 2025

Cashier

Company: Kroger

Location: Loganville, GA

Posted Jan 24, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Peachtree City, GA

Posted Jan 24, 2025

Assistant Maintenance Manager

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Morrow, GA

Posted Jan 24, 2025

Mulesoft Engineer - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Oldcastle APG, a CRH Company, is seeking a MuleSoft Engineer to code, implement, and optimize API-based application integrations. The role involves applying integration design patterns, developing solutions using MuleSoft Anypoint Platform components, and ensuring security and compliance. The ideal candidate should have a Bachelor's degree in Computer Science or related field, 5+ years of MuleSoft Developer experience, and expertise in MuleSoft Anypoint Platform, ERP integration, and various programming languages. CRH offers competitive benefits, a diverse culture, and opportunities for growth.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kennesaw, GA

Posted Jan 24, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Loganville, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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