Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Client Success Manager

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Jan 24, 2025

Morgan Stanley is seeking a Client Service Manager (CSM) to provide comprehensive stock plan administration services. The CSM will be responsible for managing an assigned base of corporate clients, using tools like Equity Edge Online to maintain records and meet all accounting, financial reporting, and compliance requirements. Key responsibilities include updating Equity Edge and stock plans daily, processing transactions, managing client inquiries, and coordinating with various teams. The ideal candidate will have a Bachelor's degree, 2-5 years of equity compensation administration experience, and B2B experience. Knowledge of the brokerage industry, global equity plans, and project management skills are also required. Morgan Stanley is committed to diversity and equal employment opportunity.

Oracle EBS SCM Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Diamond-level Oracle Partner Network member to join their team as an Oracle SCM Manager. The role involves managing client interactions, delivering technology and business solutions, and leading functional design, process design, and prototyping stages of Oracle implementations. Responsibilities also include business development, people development, and training in Oracle Cloud. Required qualifications include extensive experience in Oracle or PeopleSoft Supply Chain Management implementations, senior resource experience, and a willingness to travel up to 50%. Preferred qualifications include Oracle certification, strong communication skills, and problem-solving abilities. Deloitte offers competitive compensation, benefits, and opportunities for professional development.

Oracle Technical EPM Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Government and Public Services (GPS) practice is seeking an experienced Oracle Technical EPM - Solution Specialist. The role involves designing and implementing Oracle EPM solutions, managing projects, handling data, ensuring compliance, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree, at least 6 years of experience in Oracle EPM, proficiency in Hyperion Planning, Financial Management, and related modules. They should also have strong problem-solving skills, communication abilities, and a willingness to travel up to 10% and co-locate up to 30% of the time.

Senior Software Engineer

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, a leader in the HCM space, is seeking a Senior Software Engineer with expertise in Python, FastAPI, PyTest, Celery, and other Python frameworks. The role involves software development, GenAI product development, technical leadership, project management, architectural design, code review, testing, service health and quality, DevOps model, and documentation. The ideal candidate will have 4+ years of professional software development experience, deep expertise in Python, and understanding of cloud technologies and DevOps principles. Preferred qualifications include experience with AI/ML, GenAI, MLOps concepts, and GCP technologies.

Pharmacy Technician

Company: CVS Health

Location: Canton, GA

Posted Jan 24, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Full Stack Developer (Remote Opportunity)

Company: VetsEZ

Location: Atlanta, GA

Posted Jan 24, 2025

VetsEZ is hiring a remote Full Stack Developer with a strong background in both frontend and backend development. The ideal candidate will design, develop, and implement high-quality software solutions using Java, Spring framework, ReactJS or Angular, and SQL. They will also collaborate with various teams, conduct code reviews, and maintain project documentation. The role offers comprehensive benefits including medical, dental, vision, 401k with employer match, PTO, a corporate laptop, and training opportunities.

Registered Nurse

Company: DaVita

Location: Atlanta, IL

Posted Jan 24, 2025

Senior Project Manager

Company: Planet DDS

Location: Atlanta, GA

Posted Jan 24, 2025

Planet DDS, a leading provider of cloud-based dental solutions, is seeking a Senior Project Manager to oversee customer-facing onboarding projects. The ideal candidate will have strong project management skills, a customer-centric approach, and experience in technology, SaaS, or professional services. Responsibilities include managing projects from initiation to completion, guiding customers through the onboarding process, and ensuring successful project delivery. The role involves leading project teams, managing financial aspects, and driving organizational change management initiatives. Qualifications include a Bachelor's degree, 5+ years of project management experience, and a proven track record in delivering projects that meet or exceed customer expectations.

Fin Ops, Insurance, FP&A - Senior Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

PwC's finance consulting team specializes in providing services related to financial management and strategy. They analyze client needs, develop financial solutions, and offer guidance to optimize financial performance and achieve goals. In financial operations, PwC focuses on improving efficiency and effectiveness, assessing financial processes, and implementing solutions to streamline operations and reduce costs. The role involves building client relationships, managing teams, and delivering quality. Required skills include critical thinking, problem-solving, and understanding of finance cycles, particularly in the insurance industry. PwC offers competitive compensation and benefits.

Manager, Assurance Technology and Innovation

Company: Aprio

Location: Atlanta, GA

Posted Jan 24, 2025

Aprio, a nationally ranked CPA and advisory firm, is seeking a Manager Assurance Technology and Innovation. The role involves managing the assurance tech stack, leading AI innovations, and driving software adoption. The ideal candidate should have an audit background, excellent analytical skills, and a strong understanding of AI technologies in accounting. Aprio offers a top-rated culture, vast growth opportunities, and competitive compensation. The firm is committed to diversity and inclusion, providing equal opportunities for all qualified applicants.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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