Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Deskside Support Technician III - Flowery Branch, GA

Company: GXO

Location: Buford, GA

Posted Jan 23, 2025

XPO Logistics is seeking a Deskside Technician III with advanced troubleshooting skills in corporate networked environments, printers, and mobile devices. The role involves providing technical expertise, resolving escalated issues, and supporting end users on Microsoft Office applications. XPO offers competitive compensation, generous benefits, and opportunities for career growth. The company emphasizes a positive work environment, investing in technology and fostering innovation.

STORE/NIGHT CLERK

Company: Kroger

Location: Cartersville, GA

Posted Jan 23, 2025

Store Night Clerk

Company: Kroger

Location: Lithia Springs, GA

Posted Jan 23, 2025

PRODUCE/CLERK

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling friendly behavior, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and a food handler's permit. Previous retail experience is desired, but not required. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Senior SAP Technical Liaison

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Marietta, GA

Posted Jan 23, 2025

Community Sales Assistant

Company: Taylor Morrison

Location: Alpharetta, GA

Posted Jan 23, 2025

Taylor Morrison is seeking a motivated and customer-oriented individual to join their team as a Community Sales Assistant. The role involves assisting with administrative tasks, customer inquiries, and ensuring a smooth home buying process. Key responsibilities include preparing contracts, greeting prospective homebuyers, responding to inquiries, scheduling appointments, coordinating with construction and design teams, and providing feedback to management. The ideal candidate should have proficiency with Microsoft software, strong organizational skills, excellent communication abilities, and flexibility to prioritize tasks.

Bakery/Deli Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and ensuring adherence to food safety regulations. Previous customer service, bakery/deli, or retail experience is beneficial. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

MEAT/CLERK

Company: Kroger

Location: Decatur, GA

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: Calhoun, GA

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key duties include helping customers discover new products, informing them of specials, ensuring product freshness, and maintaining inventory. The role also involves promoting a positive attitude, adhering to food safety regulations, and reinforcing safety programs. The company values respect, honesty, integrity, diversity, inclusion, and safety, offering comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Canton, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with a history of innovation, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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