Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Supervisor, Quality Control

Company: Henry Schein

Location: Savannah, GA

Posted Jan 23, 2025

Retail Sales Associate - Camp Creek M/P

Company: Gap Inc.

Location: College Park, GA

Posted Jan 23, 2025

GroupM Future Talent Interest Form

Company: GroupM

Location: Atlanta, GA

Posted Jan 23, 2025

Enterprise Account Executive, Spectrum Enterprise

Company: Spectrum

Location: Columbus, GA

Posted Jan 23, 2025

Spectrum Enterprise is seeking an Enterprise Account Executive with at least three years of sales experience. The role involves partnering with clients to deliver a comprehensive portfolio of solutions, building relationships through various means, and providing dedicated account management. The company offers a 12-week paid sales training program, opportunities for career growth, and a supportive work environment. Required qualifications include sales experience, knowledge of networks, and strong communication skills. Preferred qualifications include a Bachelor's degree, familiarity with Salesforce, and experience in selling telecommunications products.

Specialty Support Representative

Company: UKG

Location: Atlanta, GA

Posted Jan 23, 2025

Marketing Coordinator (Dry Mix) - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 23, 2025

Oldcastle APG, a CRH Company, is seeking a Marketing Coordinator for its APG Dry Mix division. The role involves supporting key marketing initiatives, brand management, agency coordination, digital platforms management, tradeshows, product development, sales support, and budget management. The ideal candidate should have a bachelor's degree in marketing or related field, 3+ years of experience in branding and marketing, strong agency or industry experience preferred, excellent presentation skills, and proficiency in MS Office. CRH offers competitive benefits, a diverse culture, and opportunities for growth.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

Lead Software Engineer

Company: Mastercard

Location: Atlanta, GA

Posted Jan 23, 2025

Senior Network Engineer

Company: Cargill

Location: Atlanta, GA

Posted Jan 23, 2025

Cargill, a global family company, is seeking a Senior Network Engineer to lead the transformation of its legacy networking infrastructure to modern software defined networking. The role involves designing, building, and maintaining network capabilities, providing technical leadership, and mentoring network teams. Key responsibilities include resolving complex problems, sharing technical trends, and promoting engineering best practices. The ideal candidate will have a minimum of 10 years of networking experience, expertise in SD WAN, and proficiency in Versa and Cisco products. Preferred qualifications include expert knowledge in WAN technologies, CCIE SP or Enterprise certification, and experience with automation and scripting tools like Python, Bash, and Docker.

Director, Integrated Search Strategy

Company: Visa

Location: Atlanta, GA

Posted Jan 23, 2025

Visa, a global leader in payments and technology, is seeking a Director of Integrated Search Strategy. The role involves increasing Visa's search traffic through organic and paid strategies, managing paid advertising campaigns, optimizing SEO, building backlinks, and collaborating with global teams. The ideal candidate should have extensive experience in SEO/SEM tools, strong understanding of SEO best practices, excellent analytical skills, and global sensibilities. The position is hybrid, requiring 2-3 days in the office per week and occasional travel. The estimated salary range is $143,700 to $187,000 USD per year.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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