Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

District Manager - Refreshment Services

Company: Aramark

Location: Atlanta, GA

Posted Jan 23, 2025

The District Manager role at Aramark involves leading multiple accounts and units, focusing on growth, cost, and productivity. Key responsibilities include leadership, client relationship management, financial performance, productivity, and compliance. The ideal candidate should have 5-10 years of leadership experience, P&L responsibility, and a proven track record in hiring, developing talent, and implementing corporate management agenda. A bachelor's degree is required, with a preference for advanced degrees.

Lead Product Manager \u2013 Compensation Management

Company: UKG

Location: Alpharetta, GA

Posted Jan 23, 2025

UKG, a leading U.S.-based private software company, is seeking an experienced Product Manager for Compensation Management. The role involves defining product roadmaps, collaborating with stakeholders, and leveraging AI for innovative user experiences. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. The ideal candidate should have 5+ years of HCM experience, strong technical acumen, and a proven track record in delivering complex Compensation Management solutions.

Technical Workday Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: College Park, GA

Posted Jan 23, 2025

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing patient observations. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The company is committed to diversity and belonging, and is an equal opportunity employer.

Retail Sales Associate

Company: The TJX Companies, Inc.

Location: St. Marys, GA

Posted Jan 23, 2025

TJ Maxx Store 1270 in Yulee, FL, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $13.00 to $13.50 per hour.

Lead Substation Physical Engineer

Company: Leidos

Location: Atlanta, GA

Posted Jan 23, 2025

Leidos is seeking a Lead Substation Physical Engineer for their Atlanta, GA organization. The role involves leading and designing high voltage utility substation projects, performing advanced engineering studies, and providing technical presentations. The ideal candidate will have a Bachelor's degree in Electrical, Mechanical, or related field with 8+ years of substation physical design experience. Relocation assistance is available and a hybrid schedule is offered. The company is recognized as an industry leader by ENR.

On-Site Service Specialist- Full Time

Company: Grainger

Location: Macon, GA

Posted Jan 23, 2025

Grainger, a leading industrial distributor, is seeking an Onsite Services Specialist. The role involves assisting in inventory management, customer training, and implementation of new KeepStock installations. The position is hourly with a base pay range of $25.00 to $26.00/hour. Key responsibilities include machine break/fix activities, data collection, and customer service. The ideal candidate should have 3 years of customer service or warehouse experience, technical skills, and a valid driver's license. Grainger offers comprehensive benefits including medical, dental, vision, life insurance, generous PTO, and a 401(k) match.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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