Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

HR Transformation Consultant-South

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking an HR Transformation Consultant to join their team. The role involves using digital technologies to build new HR capabilities, supporting HR-enabled workforce experience strategies, advising management on digital transformation, and defining/implementing new HR processes. The ideal candidate should have at least 3 years of experience in HR assessment, process design, IT strategy, operational model design, organizational design, analytics, or Robotics Process Automation. Familiarity with HR cloud-based tools like Workday, SuccessFactors, Oracle, and ServiceNow is required. Accenture is committed to diversity and inclusion, and offers competitive compensation and benefits.

Server

Company: Cracker Barrel

Location: Norcross, GA

Posted Jan 23, 2025

Fraud Risk Management Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

CFO-Enterprise Value offers finance executives a platform to discuss and implement smart, sustainable growth strategies. They provide deep industry experience, functional insights, data power, and digital tech leadership to help clients make significant changes. The role involves identifying fraud risk scenarios, developing mitigation strategies, leading project teams, understanding client business drivers, and being a trusted advisor to senior leadership. The ideal candidate should have a Bachelor's degree, minimum 1 year of Management Consulting experience in credit risk within Financial Services, and strong analytic skills. Bonus points for an MBA, prior experience in qualifying opportunities and negotiating complex deals, and strong presentation skills.

Credit Risk Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

The text describes a job opportunity for a Credit Risk Consultant in Accenture's CFO&EV practice. The role involves setting strategic goals, transforming clients through technology, advising on risk and compliance, and developing solutions that align with industry best practices. The ideal candidate should have a Bachelor's Degree, understanding of Financial Risk Management, and experience in credit risk operating models and data management. Excellent communication and project management skills are also required. Accenture is committed to diversity and inclusion, and offers competitive compensation. The job is located in various US cities including Miami, Atlanta, Charlotte, Raleigh, Austin, Houston, and Arlington.

Member Assist Cart Attendant

Company: Walmart

Location: Columbus, GA

Posted Jan 23, 2025

Accounting Integration Specialist

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 23, 2025

ServiceTitan is hiring an Accounting Integration Specialist with 1-2 years of professional experience in accounting and client management. The role involves transferring accounting data from various CRM software to QuickBooks or Intacct platforms, acting as an accounting SME, and driving internal process improvement efforts. The candidate should have excellent Excel skills, accounting system experience, and strong communication abilities. ServiceTitan offers a range of benefits including work-life balance, family-friendly policies, ongoing learning opportunities, and comprehensive health & wellness programs.

Natural Team Lead - Set Up

Company: Pactiv

Location: Conyers, GA

Posted Jan 23, 2025

Pactiv Evergreen Inc. is currently hiring for a full-time position with competitive pay, benefits, and opportunities for career growth. The role involves conducting mechanical changeovers, troubleshooting machine malfunctions, and assisting with preventive maintenance tasks. The ideal candidate should have skilled machinist experience, computer literacy, and the ability to work with precision measurement devices. Additional qualifications include hydraulic, electrical, mechanical, and/or general maintenance knowledge, and experience in the injection molding or plastics industry. Pactiv Evergreen Inc. offers on-the-job learning, competitive wages, and a robust benefits package.

English Online Instructor

Company: EF Education First

Location: Atlanta, GA

Posted Jan 23, 2025

This text describes a job opportunity to teach English online from home. The company, EF Education First, offers flexible scheduling for one-to-one or group classes. They provide a sophisticated online classroom with necessary tools, lesson plans, and materials. The job pays USD12 per hour, and while previous teaching experience is a plus, a 40-hour TEFL certificate and full fluency in English are required. The company emphasizes its global reach and extensive teaching experience, aiming to 'open the world through education'.

Operational Risk Principal Director

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

The text describes a job opportunity for a top-performing risk management professional with extensive experience in information security and financial services. The role involves assessing and managing risks, leading the design of process-based solutions, and implementing resiliency strategies. The ideal candidate should have a minimum of 12 years in an information security environment, 10 years in risk management consulting in financial services, and 10 years leading a security strategy. Bonus points for relevant certifications and advanced degrees. The company, CFO-Enterprise Value, aims to help clients mitigate enterprise-wide risks and grow sustainably using smart tools and digital tech leadership.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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