Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

A&P Engine Mechanic - Weekend Shift (Onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pratt & Whitney is seeking curious individuals to join their team in Columbus, GA. The Operations Mechanic role involves working on Weekend Shifts (Friday - Sunday, 6:30 am - 7 pm) supporting Columbus Engine Center (CEC), Geared Turbo Fan (GTF) or Military Engine Center of Excellence (MECoE) in Disassembly, Assembly and Test (DAT). Responsibilities include turbine engine, engine module, or component maintenance, assembly/disassembly, and test operations. The ideal candidate should have a High School Diploma or GED, 1+ year(s) of experience in aviation mechanic role or appropriate technical training, and U.S. citizenship. Benefits include medical, dental, vision and life insurance, 401(k) match, flexible spending accounts, and more. Pratt & Whitney values diversity and fosters an inclusive culture.

Sr. Accountant (CPA)

Company: Manay CPA Accounting & Tax Services

Location: Atlanta, GA

Posted Jan 23, 2025

Manay CPA is a reputable, full-service accounting firm based in Atlanta, GA, with over 20 years of experience. They offer comprehensive accounting and tax solutions to individuals and businesses across all 50 states. Their expertise spans new business formation, accounting, tax, payroll consulting, and human resources. Manay CPA aims to be the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering clients to navigate business complexities and reach their full potential. They have received recognition including the Top 25 Small Business of the Year Award and the Top 100 Small Businesses title by the US Chamber of Commerce. Their responsibilities include leading and overseeing clients' financial operations, ensuring compliance with US taxation laws, managing AR and AP processes, and providing mentorship to junior staff. Qualifications include a Bachelor's degree in Accounting, Finance, or related fields, CPA certification, and minimum 3 years of professional experience. Benefits include a competitive salary, medical insurance, 401K, and ongoing training.

Director, UX

Company: Insight Global

Location: Atlanta, GA

Posted Jan 23, 2025

Insight Global is looking for a highly experienced Director of UX to lead their team. The role involves overseeing UX design and implementation across all business software and applications, developing the team, and fostering a culture of user research and experimentation. The ideal candidate should have a degree in UX Design or related field, 10+ years of experience, a strong portfolio, and excellent communication skills. They should also be able to collaborate effectively with cross-functional teams and stay updated with industry trends.

DevOps Engineer

Company: Gas South

Location: Atlanta, GA

Posted Jan 23, 2025

Gas South is seeking a DevOps Engineer with experience in Azure and Azure DevOps to design and implement efficient and secure software delivery pipelines. The role involves collaborating with various teams to build and maintain cloud-based infrastructure in Azure, managing Azure DevOps organizations, and automating routine tasks. The ideal candidate should have a strong understanding of Azure-based infrastructure and services, proficiency in scripting languages, and experience with Infrastructure as Code tools. Gas South offers competitive benefits, flexible work options, and a commitment to fostering a diverse workforce.

Staff Pharmacist (hourly)

Company: Walmart

Location: Buford, GA

Posted Jan 23, 2025

The Staff Pharmacist position at Walmart involves being at the forefront of patient communications, building relationships, and advocating for patient wellbeing. The role requires sharing clinical knowledge, leading the pharmacy staff, and utilizing technology. The pharmacist will understand the business, model proper customer service, and use data to address community health issues. Benefits include competitive pay, incentive awards, 401(k) match, stock purchase plan, and various health plans.

Office Administrative Assistant /PA

Company: Manay CPA Accounting & Tax Services

Location: Atlanta, GA

Posted Jan 23, 2025

Manay CPA is a reputable full-service accounting firm based in Atlanta, GA, with over 20 years of experience. They offer comprehensive accounting and tax solutions to individuals and businesses across all 50 states. Their expertise spans new business formation, accounting, tax, payroll consulting, and human resources. Manay CPA aims to become the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering clients to navigate business complexities and reach their full potential. They have received recognition including the Top 25 Small Business of the Year Award and the Top 100 Small Businesses title by the US Chamber of Commerce. Their Managing Partner, Burcu Bree Manay, has been selected as one of the Top 50 Women in Accounting.

Wealth Consultant

Company: First Citizens Bank

Location: Duluth, GA

Posted Jan 23, 2025

The Wealth Consultant role involves identifying, engaging, and retaining high net worth clients for holistic wealth management planning. This position serves as a primary relationship manager, coordinating with other Wealth team members to determine and develop revenue-producing opportunities. The consultant is also expected to act as a Brand Ambassador, promoting the Wealth line of business within the Bank and local communities. Key responsibilities include client acquisition through direct prospecting, referrals, and partnerships, relationship management, providing strategic wealth management advice, and fostering effective partnerships with Bank stakeholders. The ideal candidate holds a Bachelor's Degree with 8 years of experience or a High School Diploma with 12 years of experience in client acquisition, asset gathering, and comprehensive financial planning. Required licenses include Series 7, 65 or 66, and State Life & LTC Insurance. Full-time associates receive a comprehensive benefits package.

Principal Solution Architect

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 23, 2025

Deals Delivering Deal Value Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: Peachtree City, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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