Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Management Trainee

Company: Enterprise Mobility

Location: Dawsonville, GA

Posted Jan 23, 2025

Enterprise Mobility is currently recruiting for its Management Training Program, offering a clear career path with opportunities in various fields. The role involves learning the business from day one, mastering skills in customer service, sales, marketing, finance, and operations. The company provides comprehensive benefits, including competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The ideal candidate must have a Bachelor's degree, relevant work experience, a valid driver's license, and authorization to work in the US.

Nurse Practitioner FNP or Physician Assistant PA-C

Company:

Location: Alpharetta, GA

Posted Jan 23, 2025

DispatchHealth is hiring Nurse Practitioners and Physician Assistants with acute care experience for their growing team in Atlanta, GA. The role involves delivering comprehensive health assessments, diagnosis, treatment, and outcome management for patients of all ages in their homes. The providers work with DHMTs (Medical Technicians) and are equipped to handle common to complex injuries and illnesses. The company values high-quality care, value of delivery model, and patient appreciation. The role requires a minimum of two years of experience, current state license, national board certification, BLS, and ACLS (preferred). DispatchHealth is committed to diversity, inclusivity, and offers comprehensive benefits.

Sales Management Trainee

Company: Enterprise Mobility

Location: Hinesville, GA

Posted Jan 23, 2025

Enterprise is currently recruiting for its esteemed Management Training Program, offering a clear career path with numerous opportunities for growth. The role involves training in various areas such as sales, customer service, business development, retail management, and operations. The position is located in Hinesville, GA, and comes with a competitive compensation package, including a targeted 1st year annual compensation of $52,000. Benefits also include health, dental, vision insurance, life insurance, prescription coverage, employee discounts, and a 401(k) retirement plan with company match and profit sharing. The company emphasizes a culture of promotion from within, providing mentoring and support for career progression. Candidates must have a bachelor's degree, minimum 1 year of experience in sales, customer service, or leadership, a valid driver's license, and authorization to work in the US.

Cloud Senior Infrastructure Adoption Engineer

Company: Bank of America

Location: Atlanta, GA

Posted Jan 23, 2025

Bank of America is seeking an experienced Cloud Senior Infrastructure Engineer to join the Enterprise Cloud Platforms organization. The role involves developing core components of global public and hybrid solutions, working with Cloud Architects, Information Security, and Technical Product Managers. Key responsibilities include performing product design activities, designing and implementing new software solutions, ensuring code adheres to strict standards, and actively participating in meetings. Required qualifications include 6+ years of Cloud Engineer experience, extensive experience with Terraform, and deep knowledge of web protocols, multiple operating systems, and distributed systems architecture. AWS, Azure, or GCP platforms experience in production environments is also required.

AI Regional Specialist

Company: Merrill

Location: Atlanta, GA

Posted Jan 23, 2025

Food Supervisor

Company: Sodexo

Location: College Park, GA

Posted Jan 23, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a Food Supervisor. The role involves overseeing food operations, ensuring a safe working environment, and facilitating employee training. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Senior Director, Legal Counsel, Securities and Capital Markets

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 23, 2025

The job posting is for a Senior Director, Legal Counsel, Securities and Capital Markets position in Atlanta, GA. The ideal candidate should have 5-10 years of corporate securities experience, strong financial background, and expertise in the '33 and '34 Act and NYSE regulations. Key responsibilities include advising on compliance matters, preparing SEC filings, and supporting corporate governance functions. The role requires strong communication skills, ability to work independently, and stay updated on SEC and NYSE rules.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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