Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

SFCC B2B Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

O9 Solution Architect - Supply Chain Planning Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking a Solution Architect - Supply Chain Planning Manager. The role involves serving as the chief planner/architect for delivery initiatives, configuring systems to support business requirements, and architecting planning solutions using O9 and MRP. The ideal candidate should have a Bachelor's degree or equivalent with a minimum of 3 years of experience in implementing O9 modules. Additional experience in designing solutions in O9, hands-on experience with various planning processes, and knowledge of integrating planning functions with other business functions are beneficial. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Fast Formula Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking a candidate with at least 2 years of experience in Oracle HCM Cloud - Fast Formula Development. The ideal candidate should have hands-on experience with Oracle Benefits, Absence Management, and Payroll, integrating them across major Oracle Cloud HCM processes. A Bachelor's degree or equivalent (minimum 12 years of work experience) is required. Bonus points for knowledge of benefits and payroll business processes. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Online English Instructor for kids in China

Company: EF Education First

Location: Augusta, GA

Posted Jan 23, 2025

EF Teach Online offers a part-time, home-based job opportunity to teach English online to kids aged 5-14 in China. The role involves delivering 25-minute one-to-one lessons using prepared materials, with the potential to earn up to $20 per hour. Teachers can set their own schedules within the China time zone, with peak hours from 6:00am to 8:30am NYT (DST) and Friday & Saturday evenings. Requirements include full fluency in English, a bachelor's degree, a 40-hour TEFL certification, U.S. residency, and access to a headset, computer, and stable internet. EF, a global leader in international education since 1965, provides the platform and support.

Shift Maintenance Electrician

Company: Pactiv

Location: Conyers, GA

Posted Jan 23, 2025

Pactiv Evergreen Inc. is seeking an electro-mechanical individual for a 12-hour rotating shift position. The role involves diagnosing and troubleshooting electrical and mechanical issues with minimal supervision, supporting Shift Mechanics in Thermoforming and Extrusion departments. Key responsibilities include performing installations and repairs of equipment, maintaining machinery, inspecting and testing electrical equipment, and ensuring all work adheres to safety procedures and OEM requirements. The ideal candidate should be highly organized, a problem solver, and capable of handling multiple tasks. They must have good communication skills, be a team player, and preferably have technical school credentials. Pactiv Evergreen Inc. offers career development, competitive wages, robust benefits, and stability as part of the largest manufacturer of foodservice, food merchandising, and fresh beverage cartons in North America.

Senior BSA-Services and Finance

Company: Intapp

Location: Atlanta, GA

Posted Jan 23, 2025

Machine Operator Associate

Company: Pactiv

Location: Conyers, GA

Posted Jan 23, 2025

Pactiv Evergreen Inc. is currently hiring for a full-time production role with competitive pay starting at $15.01 per hour. The position involves overseeing all production equipment, operating heavy machinery, and ensuring efficient, quality production. Benefits include 401K match, health insurance, and opportunities for career growth and training. The company, formed by the merger of Pactiv LLC and Evergreen Packaging LLC, is the largest manufacturer of foodservice, food merchandising, and fresh beverage cartons in North America.

Software Engineering Senior Analyst

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking a passionate Java engineer with at least 2 years of development/architecture experience and 1 year of Java enterprise application development experience. The ideal candidate should have experience with Spring or Spring Boot and be familiar with DevOps and Agile engineering practices. Accenture, a leading systems integrator, offers opportunities to work with the world's largest companies and government agencies, contributing to the Open Source community. The company is committed to employee development and has been recognized as one of Fortune's 100 Best Companies To Work For for 10 consecutive years.

SAP S/4HANA ABAP Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Treasury Senior Analyst

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture, a global professional services company, is seeking a Finance professional for a role in Chicago. The job involves managing treasury, global banking, and liquidity management activities. Key responsibilities include optimizing cash assets, executing and reporting on treasury transactions, and mitigating financial risks. The ideal candidate should have a Bachelor's degree, at least 2 years of finance experience, and strong skills in decision-making, organization, problem-solving, and communication. Proficiency in Microsoft Office, Treasury, and SAP is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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