Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Dishroom Attendant

Company: Sodexo

Location: College Park, GA

Posted Jan 23, 2025

CAD Design Carpenter, Studios (Temporary)

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 23, 2025

Warner Bros. Discovery invites applications for a Carpenter role, requiring extensive experience with AutoCAD, CNC, and woodworking equipment. The position involves detailed CAD design, material estimation, CNC file creation, and overseeing equipment maintenance. Key responsibilities include site surveyance, problem-solving, inventory tracking, and installation of technical millwork consoles. The company values inclusivity, championing a diverse workforce and equal opportunity employment. Guiding principles, available on their website, shape their operational approach.

Product Manager

Company: Rheem

Location: Roswell, GA

Posted Jan 23, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Product Manager for its Water Heater Division in Roswell, GA. The role involves overseeing the product life cycle, managing development, profitability, and market share growth. The Product Manager will partner with business teams, develop a product roadmap, and lead cross-functional teams on product development projects. Qualifications include a Bachelor's degree, 6-8 years of product management experience, and proficiency in MS Office Suite. Strong analytical, organizational, and communication skills are required. Rheem is an Equal Opportunity Employer.

Supervisor, Production

Company: Sysco

Location: College Park, GA

Posted Jan 23, 2025

Facility Attendant

Company: Target

Location: McDonough, GA

Posted Jan 23, 2025

Target offers a competitive hourly rate of $20.50 USD, with pay determined by factors like labor markets, education, experience, and certifications. Benefits include comprehensive health coverage, 401(k), employee discounts, and various leaves. As a Facility Attendant 1, you'll perform minor maintenance tasks, support maintenance technicians, and collaborate across the enterprise. Responsibilities include mechanical maintenance, electrical safety, equipment installation, facility inspections, and plumbing tasks. The role requires physical strength, ability to work in various conditions, and use of power equipment. Target values team members' skills and offers opportunities for growth and development.

Veterinarian

Company: Banfield Pet Hospital

Location: Buford, GA

Posted Jan 23, 2025

Service Advisor

Company: The Auto Club Group

Location: Decatur, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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