Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

ServiceNow Hardware Asset Manager HAM Pro

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health is seeking a fully remote ServiceNow Hardware Asset Manager to manage and optimize clients' IT assets. The role involves overseeing the entire asset lifecycle, from procurement to retirement, and leading a team managing inventory processes. The ideal candidate should have 5+ years of asset management experience, be proficient in ServiceNow HamPro, and have experience with Excel and Visio. They should also have a collaborative approach, strong technical writing skills, and the ability to use structured problem-solving tools. The role offers a competitive pay range and comprehensive benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

Teachers at Dresden Drive KinderCare

Company: KinderCare Learning Companies

Location: Norcross, GA

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Pharmacy Intern

Company: CVS Health

Location: Suwanee, GA

Posted Jan 23, 2025

FAC ENG/REFRIGERATION HVAC TECH 3

Company: Kroger

Location: Douglasville, GA

Posted Jan 23, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Griffin, GA

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Intern

Company: CVS Health

Location: Columbus, GA

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Intern

Company: CVS Health

Location: College Park, GA

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Target Security Specialist

Company: Target

Location: Alpharetta, GA

Posted Jan 23, 2025

District Support Pharmacist PT

Company: CVS Health

Location: Suwanee, GA

Posted Jan 23, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's importance in delivering human-centric health care. The position involves managing pharmacy operations, ensuring patient safety, and promoting a culture of empathy and compassion. The ideal candidate will have an active pharmacy license, immunization certification, and a degree in pharmacy. Benefits include comprehensive medical, dental, and vision coverage, a 401(k) plan, and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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