Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Python, AI Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 16, 2025

Knowledge in DevOps processes and tools. Bachelor’s degree or foreign equivalent required from an accredited institution.

Special Education Teacher

Company: Cross Country Education

Location: Live Oak, TX

Posted Sep 16, 2025

Collaborate with school personnel to assess student performance and track their progress to meet goals. Texas Special Education Certification for Grades 6-12.

Chef de Cuisine

Company: Still Austin Whiskey Co.

Location: Austin, TX

Posted Sep 15, 2025

Food handler’s manager license. The Chef de Cuisine (CDC) leads the daily operations of the kitchen, driving culinary and organizational excellence.

Grant Accountant

Company: Workforce Solutions Capital Area - Workforce Board

Location: Austin, TX

Posted Sep 16, 2025

Must possess a valid driver’s license and have access to reliable transportation. Local travel required; in-state and out-of-state travel optional and project-…

Business Analyst III

Company: DHI Mortgage

Location: Austin, TX

Posted Sep 16, 2025

BS or BA degree in computer science, business administration, or related technical field is preferred. Coordinates and leads meetings with business leaders to…

Identity Management Analyst

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Sep 16, 2025

Aptitude in technical research and the ability to work with lines of business to create and implement new identity management protocols.

Facilities and Capital Projects Manager

Company: Basis Ed

Location: Austin, TX

Posted Sep 16, 2025

Requires valid driver’s license. Required HS Diploma or equivalent with bachelor’s degree in relevant field a plus. Maintain and develop vendor relationships.

RN, Registered Nurse - Pre Operative

Company: Christus Health

Location: San Antonio, TX

Posted Sep 16, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Licensed Plumber

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Sep 16, 2025

Must have a valid driver's license and a satisfactory driving record. Ability to provide a basic set of your own tools. MUST HAVET Tradesman Plumber's License.

Journeyman Electrician - Residential Service

Company: Qualified Applicants

Location: Austin, TX

Posted Sep 16, 2025

Install, maintain, and repair electrical control, wiring, and lighting systems. Read and interpret technical diagrams and blueprints.

Tax Expert - Local

Company: Intuit

Location: Dallas, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

AWS Cloud Engineer

Company: CGI Group, Inc.

Location: Houston, TX

Posted Sep 16, 2025

. At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more). . Paid jury duty leave, up to time summoned.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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