Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Cyber Software Engineer (Embedded)

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Sep 15, 2025

Software analysis, code analysis, requirements analysis, software review, interface design. Supporting a broad range of challenges in a dynamic team environment…

Welder / 2nd shift

Company: Conexwest Shipping Containers

Location: Ferris, TX

Posted Sep 15, 2025

Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models and blueprints.

Roofing Sales Specialist

Company: RAFTRx Roofing + Exteriors

Location: Dallas, TX

Posted Sep 15, 2025

Inspect residential and commercial roofs for damage, and assess repair or replacement needs. Sales experience (roofing or construction is a plus but not…

PART TIME SEASONAL SALES ASSOCIATE - DOMAIN

Company: Dr Martens

Location: Austin, TX

Posted Sep 15, 2025

Processing sales transactions accurately and promptly, meeting cash register systems requirements. Cleaning and maintaining retail store front, stock room, and…

Courtesy Security Officer

Company: Texas Health and Human Services Commission

Location: San Antonio, TX

Posted Sep 15, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Independent Sales Associate

Company: RAFTRx Roofing + Exteriors

Location: Dallas, TX

Posted Sep 15, 2025

Ability to work independently and manage your own schedule. Must be comfortable getting on roofs for inspections and assessments.

Solutions Architect, Retail, Google Cloud

Company: Google

Location: Austin, TX

Posted Sep 15, 2025

Bachelor's degree in Computer Science, a related engineering field, or equivalent practical experience. A key task is to work with customers, field teams,…

Cyber Software Engineer Sr (Embedded)

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Sep 15, 2025

Software analysis, code analysis, requirements analysis, software review, interface design. Supporting a broad range of challenges in a dynamic team environment…

Health Access Partner Team Lead

Company: Dell Medical School

Location: Austin, TX

Posted Sep 15, 2025

Handles escalated calls from upset patients and redirects to appropriate resources when necessary. Associate's Degree in healthcare administration, business, or…

Cancer Biology Omics Associate Data Scientist

Company: MD Anderson

Location: Houston, TX

Posted Sep 13, 2025

Analyses will involve identifying spatially localized cellular niches, characterizing immune and epithelial cell states, modeling cell-cell communication, and…

Cyber Software Engineer Staff (Embedded)

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Sep 15, 2025

Software analysis, code analysis, requirements analysis, software review, interface design. Supporting a broad range of challenges in a dynamic team environment…

Carpenter Apprentice

Company: Openwork

Location: Manor, TX

Posted Sep 13, 2025

Using a variety of hand tools, power tools, and woodworking machinery safely and effectively. Ability to read and follow blueprints or technical drawings.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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