Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Junior Software Developer

Company: Brundage Management Inc.

Location: San Antonio, TX

Posted Sep 02, 2025

BMC provides services to our investments through executive level management decisions, human resources, employee recruitment and training, marketing, accounting…

Software Developer - Android

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Sep 02, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

Client Success Manager - Grapevine

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Sep 02, 2025

Comfortable with high-volume calls, persuasion and data analysis to understand client needs. Bachelor's degree in Business or related field of study.

Cabinet Manufacturing Technician

Company: Versatile High-Performance Coatings

Location: Lewisville, TX

Posted Sep 02, 2025

Produce quality parts to pass internal QC standards. Maintain an acceptable pace of production to achieve daily production goals.

Software Developer - iOS

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Sep 02, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

O&G Property Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Sep 02, 2025

Bachelor's degree in Accounting or Finance from an accredited university. Solid understanding of oil & gas asset structures and accounting standards.

Sous Chef - Asian Cuisine

Company: Gate Gourmet

Location: Dallas, TX

Posted Sep 02, 2025

Associates degree in the Culinary Arts or a Culinary Arts certification preferred. Experience with menu design a plus. _Weekly pay for union employees_.

Family Office Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Sep 02, 2025

Support the treasury function by tracking cash movements, investment funding, and capital calls. Assist with process improvements to streamline reporting,…

Customer Connections Associate

Company: Vanguard Ignite Acquisitions inc

Location: Round Rock, TX

Posted Sep 02, 2025

Engage with customers in a friendly, professional manner to share product and service information. Accurately record customer details and keep organized…

Seeking a Proactive, Detail-Oriented Leader for our Managed IT Services Engineering Manager Role

Company: Knight Office Solutions Inc

Location: San Antonio, TX

Posted Sep 02, 2025

This includes providing direct Level III advanced project engineering support including infrastructure design, setup, testing, monitoring, troubleshooting, and…

IT Risk Management Analyst # 10697

Company: Ecco Select

Location: Coppell, TX

Posted Sep 02, 2025

The analyst will collaborate across teams to execute due diligence, monitor risk exposure, and implement mitigation strategies for a robust third-party risk…

Territory Manager

Company: Soleo Health Inc

Location: San Antonio, TX

Posted Sep 02, 2025

Territory Manager will develop and execute the strategic market plan to achieve the business objectives and budget expectations for their Sales Territory.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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