Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Data Engineer

Company: Emergent Software

Location: San Antonio, TX

Posted Sep 02, 2025

Holding Microsoft certification(s) in the Data & AI solutions field are a plus. This role requires a technical professional who thrives in dynamic environments,…

Carpenter / Maintenance

Company: Hawkins Personnel Group

Location: San Antonio, TX

Posted Sep 02, 2025

Maintain machinery, tools, pieces, or bits. Operation of woodworking machines and use of hand tools to cut, shape and form wood.

Data Scientist

Company: American Bureau of Shipping (ABS)

Location: Houston, TX

Posted Sep 02, 2025

Bachelor’s degree in data science, Statistics, Computer Science, Engineering, or another relevant field degree required.

Commercial Journeyman Electrician

Company: Airco Mechanical

Location: Round Rock, TX

Posted Sep 02, 2025

Interprets technical drawings to determine the layout of electrical systems. Be a valuable leadman / journeyman electrician for our electrical construction…

Staff Accountant

Company: Instar Holdings, LLC

Location: Southlake, TX

Posted Sep 02, 2025

*CPA license preferred* (or CPA candidate). Identify and implement process improvements to enhance efficiency and accuracy.

Teacher

Company: City Teaching Alliance

Location: Dallas County, TX

Posted Sep 02, 2025

Become a highly prepared educator through hands-on classroom experience, a Master of Arts in Teaching, dual certification, and unparalleled coaching and support…

Executive Chef

Company: Moderna Bar and Pizzeria

Location: Austin, TX

Posted Sep 02, 2025

Food safety certification (ServSafe Manager or equivalent). Deep understanding of food cost, labor cost, and P&L impact.

AWS Solutions Architect - Energy and Utilities, AWS for Energy

Company: Amazon.com

Location: Houston, TX

Posted Sep 02, 2025

You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog…

Senior Security Operations Center Analyst

Company: Long View Systems

Location: Houston, TX

Posted Sep 02, 2025

Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating…

Accountant V (Accounts Payable)

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Sep 02, 2025

Responsible for monitoring proposed changes in state and federal regulations to determine potential impact on the agency from both a technical and functional…

Commercial HVAC/R and Appliance Technician (Signing Bonus for immediate start)

Company: Central Texas HVAC/R company

Location: San Antonio, TX

Posted Sep 02, 2025

Company-provided service vehicle and tools. 5+ years of experience diagnosing and repairing commercial refrigeration and HVAC systems.

Culinary Chef Instructor

Company: The Culinary Institute of America

Location: San Antonio, TX

Posted Sep 02, 2025

Bachelor Degree or equivalent in the field of Culinary Arts, Foodservice Management, Hospitality, Education or a related field.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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