Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Business & Program Manager

Company: Accenture

Location: Irving, TX

Posted Aug 22, 2025

The position is expected to lead initiatives across multiple delivery towers, driving operational excellence in business operations, communications, and…

Engineering Partner to the Founder

Company: Watchful Systems LLC

Location: Austin, TX

Posted Aug 22, 2025

We can teach you frameworks, tools, and code reviews. *Speed to Prototype:* How quickly can we get from idea → usable product in front of our team?

Tax Accountant

Company: Martin Resource Management Corp

Location: Houston, TX

Posted Aug 22, 2025

Communicate with taxing authority in reference to notices, rate information and any technical issues with filing returns through state website.

Special Education Teacher in Austin (25/26 SY)

Company: Orange Tree Staffing

Location: Austin, TX

Posted Aug 22, 2025

Valid teaching certification in special education. Provides case management services for students on individual education plans (IEP), including all…

Customer Engineer

Company: Tower Semiconductor Ltd.

Location: San Antonio, TX

Posted Aug 22, 2025

Serve as the main point of contact for Tower customers, driving activities from design through end-of-life. Bachelor’s degree in engineering or science fields.

Senior Software Engineer

Company: Insperity Services, L.P.

Location: Kingwood, TX

Posted Aug 22, 2025

Works with the solution design team to ensure that design standards are followed. Bachelor's Degree in Computer Science, a related field, or four years of…

HVAC Selling Technician

Company: Bellaire Air Conditioning

Location: Houston, TX

Posted Aug 22, 2025

A valid driver’s license and ability to work in the field. Proven experience as an HVAC technician or similar mechanical/field service role.

Special Education Teacher (SPED)

Company: The Stepping Stones Group

Location: Schertz, TX

Posted Aug 22, 2025

Spread Pay Plan: Enjoy a consistent income throughout the year. Master's degree in Special Education from an accredited institution.

Security Guard - Armed Institution Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 22, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Medical Equipment Customer Service Supervisor

Company: Rotech Healthcare Inc.

Location: San Antonio, TX

Posted Aug 22, 2025

Valid driver's license in state of residence with a clean driving record (when applicable for the position). Ensures courteous and efficient service is provided…

Custodian Maintenance

Company: International School of San Antonio

Location: San Antonio, TX

Posted Aug 22, 2025

Comply with all licensing regulations and school policies regarding cleaning steps, safety, and sanitation procedures. High school or equivalent (Required).

Operator (New Butyl Line)

Company: Carlisle Construction Materials (CCM)

Location: Wylie, TX

Posted Aug 22, 2025

Fast paced manufacturing environment where workers are exposed to both ambient/outside temperatures and dust; working with mechanical parts and pinch points;…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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