Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

RN Emergency Room PRN

Company: Baylor Scott & White Health

Location: Austin, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Utilities Groundperson Laborer

Company: Traffic Control Devices, LLC

Location: Dallas, TX

Posted Aug 22, 2025

Prior experience in the underground utilities/construction field preferred. The Utilities Groundperson Laborer will perform a variety of tasks in the traffic…

Business Analyst IV, Data & Analytics

Company: The Friedkin Group

Location: Houston, TX

Posted Aug 22, 2025

Strong prior participation in the design, development, and implementation of enterprise data and analytic solutions. As a Business Analyst IV you will:

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

RN Emergency Room PRN Mids

Company: Baylor Scott & White Health

Location: Austin, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

RN Emergency Room PRN Mids

Company: Baylor Scott & White Health

Location: Austin, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Software Development Engineer, Woot!

Company: Woot.com LLC

Location: Carrollton, TX

Posted Aug 22, 2025

Our engineering teams build the web and app experiences our customers use to browse and purchase, build the tools and automation that help us to find the right…

Lead Software Engineer, Full Stack (Python, AWS, JavaScript)

Company: Capital One

Location: Plano, TX

Posted Aug 22, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Senior Hardware Dev Engineer, AWS Generative AI & ML Servers

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Aug 22, 2025

As a member of the Accelerated Server Hardware Engineering team you will own and lead the design, development and root cause of a new segment of accelerated…

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 22, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Machine Welder

Company: Marmon Holdings

Location: Houston, TX

Posted Aug 22, 2025

Aligns and welds components of metal tools, wires, fixtures and other metal products. Responsible for the entire sequence of cutting and welding operations for…

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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