Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Cyber Threat Intelligence Analyst

Company: AIG Employee Services, Inc.

Location: Houston, TX

Posted Aug 18, 2025

The analyst will be responsible for analyzing the technical and behavioral aspects of malicious cyber activity and will serve as a subject matter expert on…

Graphic Designer

Company: Simpson Thacher & Bartlett

Location: Houston, TX

Posted Aug 18, 2025

3-7 years of experience in presentation design and general graphic design. Your expertise in graphic design, particularly in presentation formatting and visual…

Retail Sales Associate

Company: Rough country vape & smoke

Location: San Antonio, TX

Posted Aug 18, 2025

Knowledge of retail math and ability to handle cash transactions accurately. Utilize technical sales skills to explain product features and benefits to…

Customer Care Advocate

Company: 1000bulbs.com

Location: Garland, TX

Posted Aug 18, 2025

Answering inbound customer calls (about 75+ per day during peak season—yes, you’ll stay busy!). Polished phone etiquette and clear, professional communication.

Senior Support Analyst - with GDS Experience

Company: Serko Ltd

Location: Dallas, TX

Posted Aug 18, 2025

Managing client issues via our issue tracking systems, email, and telephone, you will play a key role in the Serko team by:

Substitute Teacher

Company: Swing Education

Location: San Antonio, TX

Posted Aug 18, 2025

No early morning phone calls. $100-$130 per day depending on school, location, and certification. We support substitute teachers with helpful tools, optional…

Junior Plumbing Estimator

Company: Volt Workforce Solutions

Location: Round Rock, TX

Posted Aug 18, 2025

Communicate with builders, field managers, and suppliers to clarify project scope, track changes, and confirm materials. Come create your career with Volt !

Entry Level Client Relations

Company: GlobalGateway Recruiting

Location: Irving, TX

Posted Aug 18, 2025

Drive customer acquisition and retention through quality conversations. Provide exceptional customer service and maintain professionalism.

Busy machine shop seeking Welder/Fabricator

Company: Kimbrells' Kustom Machine Shop, Inc.

Location: Garland, TX

Posted Aug 18, 2025

Blueprint Reading: Interpret technical drawings, blueprints, and schematics to fabricate custom parts and products. High school diploma or equivalent.

Social Media Content Manager

Company: ToxEcology

Location: Dallas, TX

Posted Aug 18, 2025

Proficiency with video editing tools (Adobe Premiere Pro, Final Cut, or similar). 3+ years of experience in social media management, digital journalism, or…

Cell Tower Data Analyst

Company: WIVERSE

Location: Houston, TX

Posted Aug 18, 2025

A Tower Structural Analyst (TSA) is responsible for maintaining structural integrity and ‘readiness’ of assets through the use of several software tools…

Senior Accountant

Company: Addison Group

Location: Lewisville, TX

Posted Aug 18, 2025

Bachelor’s degree in Accounting, Finance, or related field. Ensure daily posting of cash receipts and maintenance of accurate tenant records.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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