Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Sr. Project Manager (Corporate Real Estate)

Company: McKesson Corporation

Location: Irving, TX

Posted Aug 17, 2025

Financial management to include forecasting total project costs at all points in the project, and including cash-flow as well as release and approval of…

Security Guard

Company: Brown & Root

Location: Houston, TX

Posted Aug 16, 2025

May require a high school diploma or its equivalent with previous years of experience in the field or in a related area. Plan work and select proper tools.

Cashier/Stocker

Company: Meet CSP Inc

Location: Dallas, TX

Posted Aug 17, 2025

Process cash, credit, and digital payments using POS systems. We’re searching for dependable, motivated individuals to support both front-of-house operations at…

Business Analyst (remote possible)

Company: First American Financial Corporation

Location: Irving, TX

Posted Aug 17, 2025

Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.

Welder

Company: Unicom Group Inc

Location: Channelview, TX

Posted Aug 17, 2025

Strong mechanical knowledge with the ability to operate various welding equipment and hand tools. Read and interpret blueprints, technical drawings, and…

RN, Registered Nurse - Pre Operative

Company: Christus Health

Location: San Antonio, TX

Posted Aug 17, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Analyst Program/System (Data Governance)

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 17, 2025

Programmer/analyst experience in a field supporting and providing technical and analytical solutions. Bachelor's Degree in Information Technology, Computer…

Security Professional - Chemical Site Patrol

Company: Allied Universal®

Location: San Antonio, TX

Posted Aug 17, 2025

A valid driver’s license will be required for driving positions only. Preference will be given to candidates with armed guard card or license and/or alarm panel…

Machine Operator I

Company: ANDREW, an Amphenol company

Location: Euless, TX

Posted Aug 17, 2025

Inspecting your own parts, as well as those of others, using tools such as tape measures, scales, calipers, and possibly various computerized measuring devices.

Senior Commercial Data Scientist

Company: ExxonMobil

Location: Spring, TX

Posted Aug 17, 2025

The ideal candidate will understand both the commercial/economic and technical aspects of the oil and gas sector and will be able to formulate and solve oil and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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