Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Client Service Representative

Company: PAZ Veterinary - South

Location: Austin, TX

Posted Aug 08, 2025

Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments. Answer phones, schedule appointments, and obtain all…

Senior Software Engineer – Warehouse Management & Supply Chain Solutions

Company: Vaco by Highspring

Location: Plano, TX

Posted Aug 09, 2025

Vaco is seeking a technical expert with substantial experience in software development and deep familiarity with warehouse management, supply chain technologies…

Private Equity Data Operations Analyst

Company: LP Analyst

Location: Dallas, TX

Posted Aug 08, 2025

Interpret and validate data extracted from private equity investment financial statements, including capital account details, cash flows, and fund terms, using…

Software Engineering Manager

Company: Sagemcom

Location: Richardson, TX

Posted Aug 08, 2025

Bachelor degree in computer science or electrical engineering. Lead the investigation and resolution of problems reported from the field.

Software Engineer

Company: Bexar County

Location: San Antonio, TX

Posted Aug 08, 2025

Plans, processes and performs assignments in an efficient manner with assistance from the Technical Services Manager Works closely with Project Management and…

Registered Nurse II (RN) | Cancer Center Infusion | Days

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 08, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Custodian (Temporary)

Company: City of Sugar Land

Location: Sugar Land, TX

Posted Aug 08, 2025

Order supplies, parts and equipment as needed in conjunction with the repair and maintenance of these facilities, including cleaning supplies and all related…

NASA Lunar Gateway Flight Software Systems Data Analyst

Company: CACI

Location: Houston, TX

Posted Aug 08, 2025

Perform analysis of packets and data flows supporting flight software autonomy and ground operation/insight into the vehicle state; coordinate data products…

Litigation Graphics Consultant

Company: Contact Government Services, LLC

Location: Austin, TX

Posted Aug 09, 2025

Provide realistic estimates of the time required to develop specific graphics requests. Consult with client experts and third-party witnesses to develop/refine…

Gift Shop Associate

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 08, 2025

Ensures own career discussions occur with appropriate management. Organizes stock room and ensure accurate labeling, logical placement, neat arrangement, and…

Solution Engineering - AI Business Solutions

Company: Microsoft

Location: Dallas, TX

Posted Aug 08, 2025

You will own technical discussions, lead architectural design and proof of concept sessions, and provide strategic input to shape customer solutions—ensuring…

Litigation Graphics Consultant

Company: Contact Government Services, LLC

Location: Dallas, TX

Posted Aug 09, 2025

Provide realistic estimates of the time required to develop specific graphics requests. Consult with client experts and third-party witnesses to develop/refine…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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