Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

1099 SUBCONTRACTORS WANTED - DECKS, CONCRETE & RESIDENTIAL HOME IMPROVMENTS

Company: Great Day Improvements LLC

Location: Austin, TX

Posted Aug 04, 2025

Must be able to use various hand/power tools and have a working knowledge of carpentry, electrical, plumbing, siding and roofing.

HVAC Technician - 3 years of experience required

Company: Mercury Control Services

Location: San Antonio, TX

Posted Aug 04, 2025

A valid driver's license is required for travel to job sites. Execute field service calls to troubleshoot equipment issues at customer locations.

Spend Management Project Manager

Company: Vizient, Inc.

Location: Irving, TX

Posted Aug 04, 2025

Perform Project Management responsibilities, duties include, but are not limited to, process design, identification of financial opportunities, financial…

Engineering Manager, Payments

Company: Chainlink Labs

Location: Austin, TX

Posted Aug 04, 2025

Experience working with technical and non-technical stakeholders, successfully aligning and setting expectations on scope and delivery.

Technical Project Manager

Company: Hunt Consolidated, Inc.

Location: Dallas, TX

Posted Aug 04, 2025

Bachelor’s degree in Computer Science, Information Systems, or a related technical field — or equivalent experience in a technical PM or product ownership role.

Clinical Pharmacist - Medication Therapy Management

Company: Methodist Health System

Location: Dallas, TX

Posted Aug 04, 2025

In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients.

Senior AWS Cloud Solutions Architect

Company: Silotech Group Inc

Location: San Antonio, TX

Posted Aug 04, 2025

Analyze, plan, and develop technical requirements and functional models for cloud systems. Bachelor’s degree in a related field (Master’s degree may substitute…

IT INFRASTRUCTURE ARCHITECT II

Company: Experis

Location: Houston, TX

Posted Aug 04, 2025

Design, configure, and maintain infrastructure components (Windows/Linux servers, virtualized environments, SaaS solutions like D365 Finance).

Retail Cosmetics Sales Associate - La Mer, Memorial City - Part Time

Company: Macy’s

Location: Houston, TX

Posted Aug 04, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

1099 SUBCONTRACTORS WANTED - DECKS, CONCRETE & RESIDENTIAL HOME IMPROVMENTS

Company: Great Day Improvements LLC

Location: San Antonio, TX

Posted Aug 04, 2025

Must be able to use various hand/power tools and have a working knowledge of carpentry, electrical, plumbing, siding and roofing.

Retail Cosmetics Sales Associate - Prestige Beauty, Domain - Part Time

Company: Macy’s

Location: Austin, TX

Posted Aug 04, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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