Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Software Engineer

Company: Optum

Location: San Antonio, TX

Posted Aug 04, 2025

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without…

Journeyman Plumber

Company: Dallas County Community College District

Location: Dallas, TX

Posted Aug 04, 2025

Current and valid Texas driver’s license required for offsite travel. Ability to identify complex problems and review related information to develop and…

Night Janitor

Company: Controlled Contamination Services LLC

Location: Austin, TX

Posted Aug 04, 2025

Loud environments (examples: metal can manufacturing department, large earth-moving equipment). Note and report all areas in need of repair and any hazardous…

Customer Service Representative/ Collector

Company: Atlas Credit Co.

Location: Houston, TX

Posted Aug 04, 2025

Must have a valid driver’s license, insurance, and a reliable vehicle for fieldwork. Manage incoming and outgoing calls to ensure timely communication.

Manual Machinist

Company: Reliant NationWide Staffing

Location: Jersey Village, TX

Posted Aug 04, 2025

Plans machining by studying work orders, blueprints, engineering plans and materials drawings. Understands specifications – Be able read blueprints and…

Houston Event Staff & Security

Company: 5 STAR Event Services

Location: Houston, TX

Posted Aug 04, 2025

Prior to guest entry to ensure that no prohibited items enter. Greet and direct guests to seating areas and various services. At least 18 years of age.

Cyber Threat Intelligence Analyst

Company: AIG Employee Services, Inc.

Location: Houston, TX

Posted Aug 04, 2025

The analyst will be responsible for analyzing the technical and behavioral aspects of malicious cyber activity and will serve as a subject matter expert on…

Registered Nurse Day Surgery

Company: UT Southwestern

Location: Dallas, TX

Posted Aug 04, 2025

(NLC) NURSING LICENSURE COMPACT-BNE current Texas (or BNE Compact State) license, and. Graduate of an approved/accredited nursing program either by a…

School Programs Data Analyst (Data Analyst IV)

Company: TEXAS EDUCATION AGENCY

Location: Austin, TX

Posted Aug 04, 2025

Bachelor’s degree in an analytical field (e.g., Finance, Economics, Computer Science, Engineering, Statistics, Mathematics, or another related field) preferred.

Workforce Project Director

Company: Career TEAM

Location: Plano, TX

Posted Aug 04, 2025

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4)…

Hospice Marketing Manager

Company: Sacred Heart Hospice

Location: San Antonio, TX

Posted Aug 04, 2025

Lead social media marketing initiatives, creating content that resonates with our audience and enhances engagement. Hospice Marketing: 2 years (Required).

HVAC Technician

Company: HVAC Recruitment

Location: Houston, TX

Posted Aug 04, 2025

Current HVAC license or certification required (as applicable in Texas). Diagnose and troubleshoot mechanical and electrical issues in heating, ventilation, air…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages