Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Early Childhood Teacher-First Baptist Church Plano

Company: Lionheart Children’s Academy

Location: Plano, TX

Posted Aug 04, 2025

Every story, every smile, every seed of faith you plant in a child’s heart echoes into eternity. We're not just a child care center, we’re a Christ-centered…

HVAC Service Technician

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 04, 2025

Basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units, water sourced heat pumps, and VRF systems. High school diploma or GED.

Commercial Electrician (Apprentice and Journeyman)

Company: Enterprise Electrical

Location: Houston, TX

Posted Aug 04, 2025

We are seeking a skilled *Commercial Electrician* to install, maintain, and repair electrical systems in commercial construction environments.

BIM - VDC Detailer, Plumbing or Piping

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 04, 2025

This role will create working shop drawings of complex nature using advanced detailing techniques from engineering documents that are used to support shop…

Pharmacist

Company: Heart Hospital of Austin

Location: Austin, TX

Posted Aug 04, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Start-Up Technician, HVAC

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 04, 2025

This role requires strong technical skills, troubleshooting expertise, and the ability to work independently or as part of a team in a commercial construction…

Customer Data Segments & Structure Analyst – Nexus Customer COE

Company: PepsiCo Beverages North America

Location: Plano, TX

Posted Aug 04, 2025

Background in Supply Chain and Sales Execution including field level execution an asset. Support adoption and change management, as well as develop and deliver…

Cabinet Maker/Carpenter

Company: Cibolo Creek Craftsmen

Location: Cibolo, TX

Posted Aug 04, 2025

Read and interpret blueprints, schematics, and technical drawings to ensure accurate builds. Strong understanding of schematics and technical drawings.

Registered Nurse II - Cancer Center Infusion

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 04, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Cyber Security Analyst

Company: Bridgewater Consulting Group

Location: San Antonio, TX

Posted Aug 04, 2025

Builds Ability to provide SAP security design, administration, analysis of risk, and support tasks across all SAP modules. Job Types: Full-time, Contract.

Senior Accountant

Company: IsoTalent

Location: Dallas, TX

Posted Aug 04, 2025

Partnering with cross-functional teams to share financial insights. In this role, you’ll take ownership of monthly and quarterly financial closings, deliver…

Software Engineer

Company: Bridgewater Consulting Group

Location: San Antonio, TX

Posted Aug 04, 2025

Demonstrates technical expertise and programming skills for assigned code base, develops new coding skills as required; establishes repeatable guidelines and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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