Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Application Developer - IBM i Application Development and Support

Company: UniFirst

Location: San Antonio, TX

Posted Aug 03, 2025

Bachelor’s Degree in computer science or management information systems related field. Working under the supervision of the Application Delivery Technical Lead/…

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Welder/Fabricator

Company: Slater Enterprises

Location: Houston, TX

Posted Aug 03, 2025

Fabricate and weld metal components using various techniques including stick welding and mig welding. Ability to read and interpret technical documents such as…

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Software Development Engineer in Test, IS&T Enterprise Systems

Company: Apple

Location: Austin, TX

Posted Aug 03, 2025

Object oriented programming and software design skills. 5 years of experience object oriented programming and software design skills, preferably in Java,…

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Clinical Analyst Hybrid in San Antonio

Company: Optum

Location: San Antonio, TX

Posted Aug 03, 2025

Identify challenges and opportunities, develop solutions and communicate to business leaders and internal stakeholders. Associate or bachelor’s degree.

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employee assistance program health insurance paid time off

Physician - Pediatric Pulmonology

Company: Ascension

Location: Austin, Texas

Posted Aug 03, 2025

View Details Apply on healthecareers.com

CNC Machine Operator

Company: Federal Signal

Location: Houston, TX

Posted Aug 03, 2025

Minimum 3 years' experience working in a manufacturing environment. Complete inspection reports as required and repair any defects found and document critical…

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Cyber Security Analyst

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Aug 03, 2025

Current CISSP certification preferred or other DoD 8570.1 IAM-II or IAT-III or above certification. Requires a Bachelor’s degree in Engineering, or a related…

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sign-on bonus relocation assistance ambulatory care (facility)

Medical Director

Company: AIDS Healthcare Foundation

Location: Austin, Texas

Posted Aug 03, 2025

View Details Apply on healthecareers.com

Computational Designer Sr

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

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Armed Security Officer - Medical Facility Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 03, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Pay Rate: $21.00 / Hour.

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Wealth Management Client Services Specialist

Company: Busey Bank

Location: Dallas, TX

Posted Aug 03, 2025

Busey respectfully requests no phone calls or emails. This role will interact with clients by fielding higher volumes of phone calls and email communications…

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Computational Designer Asc

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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