Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Apprentice Electrician

Company: John Penney II Electrical

Location: Austin, TX

Posted Jul 17, 2025

The apprentice electrician assists journeyman and foreman electricians in installing and troubleshooting electrical wiring and equipment.

Photographer/Graphic Designer

Company: Backyard Products, LLC

Location: Plano, TX

Posted Jul 17, 2025

Bachelor’s degree in graphic design or a related field, or equivalent experience. Familiarity with AI tools in the design process is a plus.

Configuration/Change Management Services (Security Analyst II)

Company: Koniag Government Services

Location: San Antonio, TX

Posted Jul 17, 2025

Bachelor's degree in Computer Science, Information Systems, or a related technical field. Contributes to Configuration Management, Change Management, and…

Electrical Service Lead – Journeyman

Company: TemperaturePro San Antonio

Location: San Antonio, TX

Posted Jul 17, 2025

The position will report directly to ownership and be included in many strategic decisions at the company-level, along with having responsibilities in handling…

MIG/TIG Welder

Company: Integrity Staffing Services

Location: Austin, TX

Posted Jul 17, 2025

Welding certification(s) preferred but not required. Read and interpret technical drawings and work orders. Perform MIG welding on various metals according to…

Assistant Project Manager - CONSTRUCTION

Company: CARCON Industries & Construction

Location: Dallas, TX

Posted Jul 17, 2025

Help manage project schedules, budgets, and documentation. Ensure timely delivery of project deliverables and updates.

Project Manager-Commercial Waterproofing

Company: TalentSphere Staffing Solutions

Location: San Antonio, TX

Posted Jul 17, 2025

High school diploma or GED required; bachelor’s degree in construction or related field preferred. In this role, you'll lead field and administrative operations…

Fraud Investigations Analyst

Company: Guidehouse

Location: Richardson, TX

Posted Jul 17, 2025

Gathering, organizing, and analyzing data as it pertains to case development through the use of analytical tracking and data management tools.

Pharmacist 7on/7off

Company: Cardinal Health

Location: Stafford, TX

Posted Jul 17, 2025

Active pharmacy license(s) in state of residence as well as state of original licensure. Coordinates access to medications according to facility policy and…

Hot Forge Operator

Company: System One

Location: Houston, TX

Posted Jul 17, 2025

Familiarity with measurement tools and quality inspection methods. This is a full-time opportunity with excellent benefits, including a 100% company-paid HMO…

Software Test Engineer

Company: COLSA Corporation

Location: San Antonio, TX

Posted Jul 17, 2025

Bachelor’s degree from an accredited college or university in computer science, mathematics, engineering or a mathematics-intensive, technical discipline and 2…

HR Technology Systems Business Analyst

Company: Fisher Investments

Location: Plano, TX

Posted Jul 17, 2025

Degree in Information Technology, Human Resources Information Systems or other relevant field; or equivalent combination of education/experience.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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