Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

AWS Infrastructure/DevOps Engineer, Kubernetes

Company: Deloitte

Location: Houston, TX

Posted Jul 17, 2025

Create, implement, and manage the tools and scripts to automate everyday DevOps operations. Bachelor-level degree in IT related field or equivalent professional…

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Sr. Cyber Security Analyst

Company: City of Garland

Location: Garland, TX

Posted Jul 17, 2025

Valid Class C Texas driver's license. The role will provide system analysis, design support and apply information security tactics to the corporate, SCADA, and…

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Privileged Access Management Technical Analyst

Company: AIG Employee Services, Inc.

Location: Houston, TX

Posted Jul 17, 2025

Ability to communicate technical concepts to a broad range of technical and non-technical staff. Bachelor's degree in a Cybersecurity, Information Technology,…

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3-5 Teacher

Company: Prelude Prep

Location: San Antonio, TX

Posted Jul 17, 2025

For experienced teachers: student achievement data or other evidence. Analyze student progress and adjust instruction to meet individual needs.

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Senior SOC Analyst (L3)

Company: 3M

Location: Austin, TX

Posted Jul 16, 2025

Excellent communication skills, with the ability to convey complex technical issues to both technical and non-technical audiences.

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Staff Pharmacist- PRN

Company: Victory Medical

Location: Austin, TX

Posted Jul 17, 2025

Ability to communicate technical information to non-technical personnel. Must be sterile certified or willing to become sterile certified.

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Advanced Software Engineer

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Jul 17, 2025

Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social…

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Elementary Science Teacher

Company: Prelude Prep

Location: San Antonio, TX

Posted Jul 17, 2025

Deliver hands-on, inquiry-based instruction in science to spark curiosity and critical thinking. Bachelor's degree from an accredited college or university (…

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Governance, Risk & Compliance Analyst

Company: Tailored Brands

Location: Houston, TX

Posted Jul 17, 2025

Collaborate with business owners and technical SMEs in the identification, evaluation, treatment, and monitoring of security and privacy risks.

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RN-Labor & Delivery

Company: Ascension

Location: Round Rock, TX

Posted Jul 17, 2025

Diploma from an accredited school/college of nursing OR professional licensure at time of hire required. Serve as a primary coordinator of all disciplines for…

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Sr. Staff Pharmacist- Full Time Evenings

Company: Houston Methodist Sugar Land Hospital

Location: Sugar Land, TX

Posted Jul 16, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

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Lead Revenue Accountant

Company: Pattern Energy Group LP

Location: Houston, TX

Posted Jul 17, 2025

Bachelor’s degree in Accounting; CPA or progress toward CPA certification preferred. Analyze and interpret complex financial data related to energy transactions…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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