Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Associate, Domestic Sales Support

Company: CBBC OpCo, LLC

Location: Houston, TX

Posted Jul 11, 2025

Essential duties and Responsibilities: The role will be exposed and impact the complete supply chain process with our customers: • Improves customer service…

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Food and Beverage Brand Associate

Company: YETI

Location: Austin, TX

Posted Jul 11, 2025

Bachelor's degree in business, marketing, or a related field. The Food & Beverage Brand Associate will report to Sr Manager, Product Category Marketing in…

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Charles River (CRD) Technology Manager

Company: Fisher Investments

Location: Plano, TX

Posted Jul 10, 2025

Experience managing teams of 7+ members to develop application solutions on predictable timelines and according to business expectations.

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Welder 3

Company: Tepa

Location: San Antonio, TX

Posted Jul 11, 2025

Must have a valid driver’s license. In addition to welding, the successful candidate must be able to perform or assist in tasks related to welding such as fit‐…

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General Accountant

Company: Marriott International, Inc

Location: San Antonio, TX

Posted Jul 11, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

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Executive Chef

Company: Punch Bowl Social

Location: Austin, TX

Posted Jul 11, 2025

6+ months experience managing budgets and culinary cost controls. Training kitchen personnel in cleanliness and sanitation practices.

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Custodian

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 11, 2025

Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Ability to lift 50 pounds.

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Customer Service Representative

Company: Central Health

Location: Austin, TX

Posted Jul 11, 2025

Respond to customer phone inquiries through inbound and outbound calls. Reporting to the Manager of Business Development, the Customer Service Representative is…

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General Accountant

Company: Marriott International, Inc

Location: Austin, TX

Posted Jul 11, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

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Sr. Accountant

Company: Robert Half

Location: Houston, TX

Posted Jul 10, 2025

Handle monthly cash reconciliations and process wire transfers through banking systems. We offer contract, temporary and permanent placement solutions for…

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Sr. Advisor Commercial

Company: Enbridge

Location: Houston, TX

Posted Jul 11, 2025

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore…

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SEMI-SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 10, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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