Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Data Analyst, Specialist

Company: Vanguard

Location: Dallas, TX

Posted Jul 11, 2025

Join the Client Experience Analytics team and play a pivotal role in advancing two of Advice & Wealth Management’s top strategic priorities: the Signals Program…

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Journeyman Carpenter

Company: Zooby Neighborhood Superheros

Location: San Antonio, TX

Posted Jul 11, 2025

Valid driver’s license and reliable transportation to job sites. Proficiency with hand and power tools used in framing and finish carpentry.

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PIPE WELDER

Company: Performance Energy Services, LLC

Location: Houston, TX

Posted Jul 11, 2025

Operate air arc gouger, grinder, and other industry machines, tools, and equipment. Lay out, position, fit and weld various piping and structural components,…

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Restaurant Chef - Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jul 11, 2025

Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and…

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Staff Product Security Engineer - AI

Company: Match Group

Location: Houston, TX

Posted Jul 11, 2025

Experience with various prompt engineering techniques and AI models to effectively develop tooling. Bachelor’s Degree in Computing Science or related field.

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Staff Product Security Engineer - AI

Company: Match Group

Location: San Antonio, TX

Posted Jul 11, 2025

Experience with various prompt engineering techniques and AI models to effectively develop tooling. Bachelor’s Degree in Computing Science or related field.

View Details Apply on SimplyHired

Production Operator

Company: Accelsius, LLC

Location: Austin, TX

Posted Jul 11, 2025

3-5 yrs experience in manufacturing, assembly, or a related field preferred. Proficiency in reading and interpreting blueprints and technical drawings.

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Physician Assistant

Company: Texas ENT Specialists

Location: San Antonio, TX

Posted Jul 11, 2025

Prescribes medications to the extent allowable by state guidelines and clinic regulations. Complies with federal, state, and local legal and professional…

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Staff Product Security Engineer - AI

Company: Match Group

Location: Austin, TX

Posted Jul 11, 2025

Experience with various prompt engineering techniques and AI models to effectively develop tooling. Bachelor’s Degree in Computing Science or related field.

View Details Apply on SimplyHired

Graphic Designer

Company: SailPoint

Location: Austin, TX

Posted Jul 11, 2025

Knowledge of best practices and design standards for advertising, email, events, interactive design, social media, and web. Familiarity with HTML and CSS.

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Security Guard - Telecom Patrol - Full Time

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 11, 2025

A valid driver's license is required for primarily driving posts and must meet Allied Universal Driver Policy requirements. Alarm panel experience is preferred.

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Security Professional - Concierge - Full Time

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 11, 2025

A valid driver's license is required for positions that involve driving and must meet Allied Universal Driver Policy requirements.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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