Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Customer Service Representative I

Company: Yardi Systems, Inc.

Location: Irving, TX

Posted Jul 10, 2025

Respond to inbound calls, emails, and chats from prospective and current residents, clients, and website users regarding apartment communities.

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Senior Machine Learning Engineer

Company: Capital One

Location: Plano, TX

Posted Jul 10, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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Accountant I

Company: Opportunity Home San Antonio

Location: San Antonio, TX

Posted Jul 10, 2025

Texas Class “C” driver’s license at the time of placement and insurable by the organization’s fleet and liability insurance carrier.

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Graphic Designer

Company: Dunham & Jones, Attorneys at Law PC

Location: Austin, TX

Posted Jul 10, 2025

Experience in graphic design for advertising. Must live in or near Austin, Texas. This role involves designing compelling visuals for TV, radio, digital, and…

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Cybersecurity Analyst (Product Security Engineer)

Company: Hitachi

Location: Houston, TX

Posted Jul 10, 2025

Bachelor’s degree in Computer Science, Cybersecurity, or a related field. Stay current with global cybersecurity trends, tools, and regulations.

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Senior Machine Learning Engineer

Company: Capital One

Location: Plano, TX

Posted Jul 10, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

View Details Apply on SimplyHired

Technical Illustrator/Graphic Designer

Company: Asphalt Pavement Exchange

Location: Buda, TX

Posted Jul 10, 2025

Licenses: Current and valid driver’s license. Experience: Minimum 3 years’ experience in technical illustration, graphics, and developing technical and…

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Accountant II

Company: Opportunity Home San Antonio

Location: San Antonio, TX

Posted Jul 10, 2025

Texas Class “C” driver’s license at the time of placement and insurable by the organization’s fleet and liability insurance carrier.

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Welder

Company: Ameripipe Supply Inc

Location: Dallas, TX

Posted Jul 10, 2025

Lay out and fit up fabricated components with tight tolerances indicated in drawings/prints using appropriate tools. Keep a clean and organized work area.

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Analyst - Infosys Consulting

Company: Infosys

Location: Austin, TX

Posted Jul 10, 2025

Ability to design and implement end-to-end solutions at scale. You will work with the top Fortune 500 Financial Institutions to envision new products, define…

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Senior GL Accountant

Company: FINITE Business Solutions, LLC

Location: Austin, TX

Posted Jul 10, 2025

_*BS degree in Finance, Accounting or relevant field*_. Strong technical skills and a passion for troubleshooting errors. Proven experience as an *Accountant*.

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Operations Day Assistant Manager

Company: Austin Task, Inc.

Location: Austin, TX

Posted Jul 10, 2025

Mitigates, and resolves unnecessary risks by anticipating/finding discrepancies and sending out the proper request for information to obtain the correct answers…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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